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08-01-2020, 11:21 PM | #11 |
Crimson Guard
Join Date: Dec 2008
Location: Ohio
Posts: 1,407
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If you can get them to the register, you can often get 1. Friday I went to the worst Target in my area, I debated with 2 employees, but I did it nicely. A manager came over and talked to me. She said if they scanned I could have 1. She brought 1 Trooper and of course it scanned. She was fairly nice, but would only let me have 1.
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08-01-2020, 11:23 PM | #12 |
Cobra Viper
Join Date: May 2009
Location: Floriduh!
Posts: 153
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Three stores, nothing
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08-01-2020, 11:26 PM | #13 |
Cobra Viper
Join Date: May 2009
Location: Floriduh!
Posts: 153
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Manager at one of the stores I went to said Facebook isn't his boss, so he wouldn't release them from his office till he hears from corporate.
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08-02-2020, 12:36 AM | #14 |
Used Speederbike Dealer
Join Date: May 2008
Location: Texas
Posts: 342
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Same Story--2 targets- both set up with pegs but no Cobra Island figures. Nice employee at store #1 confirmed they were in the back, but no release until 8-14. She said "Hasbro needs to let our system know they changed the release date." The pegs had the code names "Mayfly" and the other ones. Target #2- A Scarlett and v.1 Roadblock on a shelf- no pegs. An employee said if it wasn't on the shelves, they don't have it. I called to report a negative customer experience to the hotline. The call center operator said they were "very aware" of the issue and had been getting calls all day long. So now, go to EBAY and look at the dozens of troopers up for auction.
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08-02-2020, 02:53 AM | #15 |
Joe Greenshirt
Join Date: Feb 2008
Location: Denton, Texas
Posts: 5,399
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I found a store that had Troopers and the guy working toys was very adamant about the street date. I got with a manager and showed him the social media post.
He called the guy and told him to bring one up. He said if it scanned he would let me buy it. Instead, the toy guy comes up and shows the manager the street date on his inventory device. Game over. Interesting thing is they were showing 5 in inventory yesterday and now they show 4. I’m betting the employee bought one.
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08-02-2020, 03:11 PM | #16 |
Space Cadet
Join Date: Aug 2018
Location: The southern side of stability
Posts: 2,270
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That’s the fun thing about Target, you get to play employee roulette and it depends on who’s working. All because Hasbro still hasn’t figured out distribution without toy r us.
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08-02-2020, 03:16 PM | #17 |
A Cimmerian
Join Date: Jun 2016
Location: Mountain of Power
Posts: 11,113
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So this continues to be a farce?
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08-02-2020, 03:48 PM | #18 |
Cobra Viper
Join Date: May 2009
Location: Floriduh!
Posts: 153
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Quote:
I found a store that had Troopers and the guy working toys was very adamant about the street date. I got with a manager and showed him the social media post.
He called the guy and told him to bring one up. He said if it scanned he would let me buy it. Instead, the toy guy comes up and shows the manager the street date on his inventory device. Game over. Interesting thing is they were showing 5 in inventory yesterday and now they show 4. I’m betting the employee bought one. |
08-02-2020, 05:49 PM | #19 |
Used Speederbike Dealer
Join Date: May 2008
Location: Texas
Posts: 342
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I went back to the same store today. Same story, same employees. I called the customer hotline again and escalated the call. I told him I wanted someone to call the store to tell someone to sell me a toy. He was aware of the situation and tried to tell me about the the release on the 26th and the store date of 8-1 and the online release on 8-14. He called and got put on hold and they never came back to him. They have to call the same number the customers do to reach the store. He sent emails to the store's leadership about the phone call and the release dates. He sent another email to corporate leadership about fixing the problem in the hand held devices. He also stated that numerous emails have been sent to all the stores regarding the actual release dates and that if employees would look at their email instead of the device, they would know the actual situation. I went back in. The same employee had done some research and admitted that this was all messed up. She went to get everything from the back to put on the shelf. AAAAAAND its all gone. She said there were supposed to be 5 cases of figures in the back. Nothing. All gone. I advised her that at least one staff member is putting them out the back door if they aren't being put on the shelf and no one is buying them. She took my name and phone number and is going to call me IF they get more figures.
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08-02-2020, 06:04 PM | #20 |
Crimson Guard
Join Date: Apr 2009
Location: North
Posts: 3,255
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Quote:
So I’m curious since today was the new “official” release date for the Classified Cobra Island figures. What luck did people have finding/acquiring them today. Today I found nothing! However in the past week I have been able to find Beach Head, and several Troopers. Still no RB or Baroness. I can confirm in my area Baroness has yet to be released, or at least hit our stores. How about everyone else?
He says yeah, there are several boxes in the back on a riser and I don't feel like going back there and getting them down?!?! LoL WTF So I went this morning at 745 and I was 4th in line. I saw a guy that owns a toy booth at the Flea Market. When the doors opened at 800 it was a mad rush to the toy aisle. There were several workers stockiny tons of toys off multiple pallets. I went and found the Joe aisle....no figures. I asked a worker...he paged a manager and she said all the boxes are being held in Electronics. Me and the other 3 guys went to Electronics and they only allowed 1 each of each character. So all 4 of us walked away with (1) Beach Head and (1) Cobra Trooper each |
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