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View Poll Results: Level of customer care US vs Over Seas | |||
The level of customer care in the US is better than over seas. | 17 | 44.74% | |
The level of customer care from over seas sellers is better than US sellers. | 21 | 55.26% | |
Voters: 38. You may not vote on this poll |
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Thread Tools |
06-01-2009, 02:14 PM | #1 |
Crimson lady of the Guard
Join Date: Sep 2008
Location: Somewhere out there
Posts: 13,754
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Hey I just got my order from ws-toys and just wanted to share some insight with all of you.
I was at first afraid to purchase from China sellers, but with the paypal reimbursement rules, I felt a little better about placing an order. Since my first order on I have gotten nothing but positive results. Today I got my latest order from ws-toys and I have to say I am still just as happy. The package arrived quickly (with-in 10 days), and all items where in great shape. What concerns me is why we don't see that same level of care here in the US. Maybe my frustration comes from receiving too many crushed boxes or bent cards from E-bay sellers in our own country; or the fact that I keep hearing too many horror stories of lost items or worse from domestic sellers on E-bay. What ever it is, I am just curious on why the level of care here is less than the level of care we get from over seas? I know that their are good dealers here and it is because of them I still buy from those good dealers, but why do other countries seem to take better pride in their level of customer care? So I would like to open up a discussion. What do you think? Do you feel as I do or are you on the other side of the fence on this, do you believe we get better service here than from over seas? Sound off, I would love to hear your own thoughts.
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My feedback Thread http://www.hisstank.com/forum/g-i-jo...tml#post642922 (PLEASE READ MY WANTS LIST, any help finding these items would be wonderful) My wants list http://www.hisstank.com/forum/showthread.php?t=36991 Last edited by samantha; 07-09-2009 at 06:11 AM.. |
06-01-2009, 02:19 PM | #2 |
S.W.A.T. choirboy
Join Date: Dec 2008
Location: Belgium
Posts: 97
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I buy almost all my stuff from overseas, mainly from US sellers/ebay and I have always been pleased with the way my figures arrived. I haven't had any order where the item was damaged in transit.
When I sell stuff I always try my best to pack it as secure as possible too. |
06-01-2009, 02:21 PM | #3 |
Crimson lady of the Guard
Join Date: Sep 2008
Location: Somewhere out there
Posts: 13,754
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Quote:
I buy almost all my stuff from overseas, mainly from US sellers/ebay and I have always been pleased with the way my figures arrived. I haven't had any order where the item was damaged in transit.
When I sell stuff I always try my best to pack it as secure as possible too.
__________________
My feedback Thread http://www.hisstank.com/forum/g-i-jo...tml#post642922 (PLEASE READ MY WANTS LIST, any help finding these items would be wonderful) My wants list http://www.hisstank.com/forum/showthread.php?t=36991 |
06-01-2009, 02:21 PM | #4 |
#voteblackjack
Join Date: Sep 2008
Location: Northwood, NH
Posts: 35,747
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I haven't gotten anything from WS_Toys but I did order from Siducine.
Nothing different about the packaging I got compared to what I get from guys here in the States. Each figure was in a plastic bag, all 4 of them in a small box with a couple of pieces of sytrofoam popcorn thingies to hold 'em tight. Nothing all that different.
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06-01-2009, 02:27 PM | #5 |
THE ULTIMATE COBRA WEAPON
Join Date: May 2008
Location: Staten Island NYC But Brooklyn Born & Raised
Posts: 9,883
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i just got one of my alley Vipers today from Ws Toys and man they came in good time and great condition im really happy will do buisness with them anytime
and i was afraid at first to but things worked out great
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Visit my Customs @ this link Below COBRA CUSTOMS My Trades & Wants http://www.hisstank.com/forum/g-i-jo...rs-trades.html Here Is My Feedback http://www.hisstank.com/forum/buy-se...COBRACOLLECTOR |
06-01-2009, 02:29 PM | #6 |
Warrant Officer
Join Date: Apr 2009
Location: Jakarta, INDONESIA
Posts: 915
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I also buy stuff mostly from US Sellers in evil-bay, but I don't really choose which country the seller from, basically, if its my first transaction with the seller usually I will email him first, asking about the goods, shipping etc, because I'm in Asia.. and if he respond it fast and communicative, then I have the faith to do a business with him. o yeah my concern is more to percentage of the feedback they have, I still not have enough guts to do a transaction with someone under 99% feedback
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06-01-2009, 02:41 PM | #7 |
Hisstank.Com General
Join Date: Jul 2007
Location: Vancouver, BC
Posts: 17,185
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I ordered from Siducine before and another seller from China. The packaging is in a box with some foam. The one from China was bit better as it was a Vamp whereas Siducine was some figures. However, the shipping from HK/China to Canada is actually faster than the shipping from US to Canada. Go figure. Anyways, one of my DTC Night Vipers from Siducine had to left feet and he replaced it for me free of charge. He didn't even ask me to send the defective one back to him. He just sent me another complete one. It wasn't even like he shipped just the figure with no gear or just a right leg, he actually shipped me the complete figure so I have to say their service is awesome.
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Nighthawk's Feedback | HasLab figures FS Wants: none at the moment My Ebay auctions: kalwin_woo | eBay |
06-01-2009, 02:45 PM | #8 |
Not Hasbro approved.
Join Date: Jun 2008
Location: :Location: Location.
Posts: 870
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Where's the option for 'The level is about the same'?
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06-01-2009, 02:50 PM | #9 |
Crimson lady of the Guard
Join Date: Sep 2008
Location: Somewhere out there
Posts: 13,754
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LOL I think I need to add that choice.
__________________
My feedback Thread http://www.hisstank.com/forum/g-i-jo...tml#post642922 (PLEASE READ MY WANTS LIST, any help finding these items would be wonderful) My wants list http://www.hisstank.com/forum/showthread.php?t=36991 |
06-01-2009, 02:52 PM | #10 |
THE ULTIMATE COBRA WEAPON
Join Date: May 2008
Location: Staten Island NYC But Brooklyn Born & Raised
Posts: 9,883
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Visit my Customs @ this link Below COBRA CUSTOMS My Trades & Wants http://www.hisstank.com/forum/g-i-jo...rs-trades.html Here Is My Feedback http://www.hisstank.com/forum/buy-se...COBRACOLLECTOR |
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