|
|
Thread Tools |
08-30-2010, 11:47 PM | #1 |
Hisstank.Com General
Join Date: Feb 2003
Location: Greensboro, NC
Posts: 13,759
|
So a while ago I had a pleasant run in with Jakks Pacific's customer service concerning a toy I bought at a thrift store Jakks Pacific is awesome! - HissTank.com - G.I. Joe
Well lightning struck again (sorta) A couple of weeks ago I found a Wall-E robot for $3 in a thrift store I pressed the try me button and the eyes lit up, the head and arms moved and there were sounds so I figured $3 is a good price. After some research I find out it's a U-Command Wall-e toy robot. It retails at TRU for about $50 so $3 wasn't too bad. Unfortunately it's supposed to have a remote control to operate it..... I head back to the thrift store for the next few days with a picture of the remote I need. Finally, I came to the conclusion that the thrift store probably never had the remote in the first place. I check the bottom of Wall-e and see he's made by Thinkway toys. So I figure, it worked with Jakks, let's see what happens when I ask about where I can buy replacement parts (specifically a new remote) I get an email back saying to send my credit card info and they'll gladly send me a new remote for $15 shipped. I figured why not and used a credit card that was almost maxed out anyway (just in case there was a scam, they wouldn't get much money anyway) Well today I got this in the mail: The best part? It had brand new batteries already in it So all in all I got a $50 wicked-cool robot, for about $18 and I get to add another toy company (Thinkway Toys) to the list of cool companies with nice, helpful customer service |
08-30-2010, 11:50 PM | #2 |
Cobra Intel
Join Date: Aug 2008
Location: Minnesota
Posts: 4,753
|
Cool man, congrats!!
|
08-31-2010, 09:06 PM | #3 |
Hisstank.Com General
Join Date: Aug 2008
Location: Hawaii
Posts: 8,089
|
That's a cool story, but you know what is even cooler? The giant sound activated interactive EVE robot... now that thing is cool.
__________________
MeLikeJinx's Feedback |
MeLikeJinx |
View Public Profile |
Find More Posts by MeLikeJinx |
08-31-2010, 09:22 PM | #4 |
Bwaahh
Join Date: Jul 2010
Location: Illinois
Posts: 927
|
Wow, that is a real nice find.
__________________
What? |
08-31-2010, 09:24 PM | #5 |
Banned
Join Date: Aug 2009
Location: I'm a MASS-HOLE!
Posts: 4,830
|
Great story.
|
Thread Tools | |
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
What happened to customer service? | blayze5150 | General Discussion | 74 | 08-05-2010 10:16 AM |
How is Hasbro's Customer Service? | Darkseid | G.I. Joe Toys Modern & General Discussion | 34 | 01-30-2010 10:09 AM |
*HORRIBLE* HTS Customer Service | Outsider | G.I. Joe General Discussion | 2 | 10-15-2008 08:48 PM |
Target Customer Service and Rattlers | Cavbeast | General Discussion | 31 | 09-22-2008 09:01 PM |
Customer Service | The Fridge | G.I. Joe General Discussion | 17 | 05-30-2008 12:53 PM |
|
|
Recent Off Topic Threads |
Marvel Universe 3.75" figures |
1:18 Airwolf kickstarter |
JazWares 18th Halo |
What song are you listening to? |
Hisstank Late Night thread... |