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02-09-2009, 04:05 PM | #1 |
Keeper of the Work Wives
Join Date: Jun 2008
Location: Osceola, IN
Posts: 315
|
Hello fellow Tankers,
Anyone ever order directly from this company? Mini Mag Stands The only Magnetic Action Figure Stand I placed an order a couple of weeks ago and my card was charged the next day. I have requested an update from them, but haven't heard any replies. I am going to stop the payment on my credit card if I don't hear anyting by this time tomorrow. Anyone else deal with them directly? Thanks in advance! Dave |
02-09-2009, 04:13 PM | #2 |
the one in the blue shirt
Join Date: Dec 2008
Location: Oscar Mike
Posts: 2,148
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I've seen them in a lot of displays so there must be some people here who have them.
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02-09-2009, 05:34 PM | #3 |
Trying to be a Eel
Join Date: Sep 2007
Location: Washington
Posts: 788
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It's a shame that this is happening to you. While I didn't order from them directly I do have the product. I hope this works out in your favor because I love my display and the stands themselves. If all else fails and you don't get them check out your local comic shop as Diamond has them in stock for order.
I paid $3.99 for the 10 pack and $24.99 for the display. |
02-10-2009, 02:49 PM | #4 |
Keeper of the Work Wives
Join Date: Jun 2008
Location: Osceola, IN
Posts: 315
|
Thanks for the replies, guys. Ironically I was trying to support them by ordering from them directly.
Hopefully they will be more receptive to the fine folks at VISA. Dave |
02-20-2009, 03:28 PM | #5 |
Keeper of the Work Wives
Join Date: Jun 2008
Location: Osceola, IN
Posts: 315
|
Hello all,
Just a brief update for any that may consider ordering from these people in the future. I ended up contacting the VISA folks on 2/10, after *never* getting any replies from Mini Mag. I disputed the charge since it had been a week and I couldn't get Mini Mag to provide me an update or the product. Shortly after I filed my dispute through Visa, I finally received a reply from Mini Mag. (Thank you Visa folks!) The Mini Mag "customer service" person said that some of my items were on backorder (despite what the site said), and that my order had shipped out on 2/09. So here we are 11 days later, and I am still without my products, and once again they are not replying to my request for an update. Although I really want the items I ordered, and would gladly pay for them, I am very thankful that Visa was able to stop my payment. Customer service to this point has been an absolute joke, and I am actually considering filing a report with the Better Business Bureau. Blech. This sucks. Okay, enough ranting from me. Thanks for listening. Dave |
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