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02-03-2010, 11:40 PM | #1 |
Crimson Guard
Join Date: Feb 2007
Location: Marysville, ca
Posts: 4,498
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I got this email today,
Dear bluebikerboy1: Earlier this year, eBay announced minimum seller performance standards based on the incidence of low detailed seller ratings. These changes come into effect in April and require sellers to have 1s or 2s for the Item as described DSR on no more than 1% of transactions, and on no more than 2% for each of the other three DSRs. Currently, your account is below these new minimum standards on your Shipping & handling charges DSR.. This means that you're at risk of having limits placed on your selling activity in April. You can review your DSRs in your Seller Dashboard. We'd like to help you take steps to improve your scores so that you don't have to face these restrictions. Please keep these best practices in mind: Highlight shipping details in your listings Be sure to specify shipping services in the shipping details section of your listing. Clearly state shipping costs by either inserting the eBay Shipping Calculator or entering a reasonable flat shipping rate for each service you offer. Offer multiple shipping services as some buyers will pay more for fast, trackable service, while others may prefer a longer shipping time to save money. If you sell internationally, include a clear message to buyers about their responsibility for customs fees. If you do, eBay will remove any negative or neutral Feedback given on those listings due to customs delays or fees. Use handling costs judiciously Add costs to cover reasonable packaging materials and labor only. Provide details about any special handling or packaging you provide in the item description. Show value by packaging items with the utmost care. Develop loyal customers by adding a note in the package--it's a great way to let them know you strive for 5 star service! Offer discounts and free shipping for increased exposure and satisfaction Consider offering discounts for shipping mulitple items, as many sellers do. Offer free shipping on your Fixed Price listings to make customers happy and potentially receive increased visibility. eBay reminds buyers that you offered free shipping when they leave feedback, so they're more likely to leave higher ratings. Take advantage of reduced pricing on some shipping services when you print shipping labels on eBay. Your tracking information will automatically be uploaded, which improves the buying experience and provides extra protection for you, especially on higher priced items. Get free shipping supplies through USPS delivered to you. Shipping boxes come in a variety of sizes and work with any Priority Mail or Priority Mail Flat Rate Service. Remember to take some time to review your Seller Dashboard. It can give you additional insights on how to improve your Shipping & handling charges DSR in order to avoid restrictions on your selling activity. For more tips on improving your DSRs and additional best practices from the most successful sellers on eBay, visit the Seller Information Center. Have a great day and thank you for selling on eBay! eBay Seller Development wtf are they talking about. i have a 4.4 out of a 5 on my shipping. in fact all of my dsr things are over a 4.0. so i have to have a 5 to not get any limits? how the fuck do you do that? especially if you ship international? follow my logic with there international policy. they (buyer) have to pay with paypal if they win. Paypal only recognizes priority international as a shipping service (or also express international if you want to get techinical). You can not ship first class international with a paypal payment. if you do you cant provide a tracking number and ebay/paypal sees it as the item is not shipped. then all the buyer has to do once they get there stuff is file a item not recieved and you are out all the money, the item, and the fees. so you have to ship priority international which is like 20+ bucks easily. now the buyer is all pissed cause they have to pay this extra money for one figure so out of retaliation they give you a lower score. How is it our fault as sellers (im missing pieces here i think but you catch my drift)? now as far as domestic. Shipping usps is high. ever since they surcharge thing went into effect ive sen rates go up. But thats our fault? It cost me last week over 10 bucks to ship a 2 1/2 pound box from california to north carolina. that was parcel post mind you. You stick the weight in the calculator, it comes up these numbers and the buyer automatically thinks you are padding it and dings you. and this is the sellers fault how? I just sold 2 figures to a cat in canada on ebay. he paid for one immediately and bid on another one. he actually won the 2nd. problem is he already paid for the first. he contacts me wanting me to combine the 2 too save him money. Id have no problem at all with that (he paid priority international) but he already paid for the first. I cant use the same tracking (customs) number for 2 transactions anymore (this is a change they did late last year and also is true with domestic). So he is forced to pay for shipping (26 bucks a pop mind you) twice. I appologized, explained how ebay/paypal works. Assured him he would be getting 2 boxes (the other was already packed and ready to go, i just had to get it to the post office). He emails me back thanking me for the explination. its been 3 days and he hasnt paid for the 2nd package. he paid immediatly for the first. I have a feeling he will be giving me a low dsr ratting for shipping and this is my fault? people wonder why i rarely sell on ebay anymore.
__________________
check out my store for great deals www.jasonsjoesandmore.com feedback: http://www.hisstank.com/forum/buy-se...bikerboy1.html B/S/T http://www.hisstank.com/forum/g-i-jo...ml#post1324005 Last edited by bluebikerboy1; 02-03-2010 at 11:48 PM.. |
02-03-2010, 11:44 PM | #2 |
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Join Date: Dec 2008
Location: ---
Posts: 8,754
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Ebay is pure evil...
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02-03-2010, 11:46 PM | #3 |
SEND THE BOOKS!
Join Date: Jul 2002
Location: San Jose
Posts: 1,768
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Wait, you sold stuff to a cat in Canada?
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02-03-2010, 11:48 PM | #4 |
Cobra Viper
Join Date: Jan 2010
Location: Austin
Posts: 170
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Ebay, half and Pay Pal suck. its to bad nothing can even rival those two. Pay pal fees go up, they hold onto funds until you receive feedback, and ebay will not let you accept Money orders.. etc.
Half almost got me for 40 bucks. I sold Killzone 2 around June of last year for 40 bucks. Half sent me an email 3 days ago saying the guys account was hacked so he wants a full refund. What am I suppose to do? I shipped it and have Delivery conformation to prove it was shipped! Now i'm out of a game and he gets his 40 bucks back? what the hell? half didn't do anything to compensate me until I raised hell. how am I suppose to know the guys account was hacked? You only get 2 or 3 days to ship games during the week. |
02-03-2010, 11:53 PM | #5 |
Assassin
Join Date: Jul 2008
Location: North Carolina
Posts: 920
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stories like this turn me away from selling on ebay. But I do buy things alot, and I always give 5 star ratings as long as I get it, and it's in the shape it's supposed to be, because I know what I'm getting into by reading the info on the page.
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02-03-2010, 11:53 PM | #6 |
Saboteur Assassin Kingpin
Join Date: Feb 2009
Location: Heavan Passed away9/5/14
Posts: 12,636
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Dont know man.Sound like some BS to me.But im dealing with some jacka$$ seller right now.His item said free shipping and the idiot keeps sending me invoices charging $10 for shipping and he wont answer my messages.LOL
__________________
IT'S A GIRL!!!! Pic of Me/ family at the Colts playoff game 1/16 Image 9811 http://www.printroom.com/ViewGallery...ery_id=1894964 Feedback http://www.hisstank.com/forum/buy-sell-trade-feedback/34736-dsrader.html B/S/T Thread http://www.hisstank.com/forum/g-i-jo...-t-thread.html |
02-03-2010, 11:54 PM | #7 |
Crimson Guard
Join Date: Feb 2007
Location: Marysville, ca
Posts: 4,498
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someone used my card to order from half.com
still dont know how they got my card, i never used half.
__________________
check out my store for great deals www.jasonsjoesandmore.com feedback: http://www.hisstank.com/forum/buy-se...bikerboy1.html B/S/T http://www.hisstank.com/forum/g-i-jo...ml#post1324005 |
02-03-2010, 11:55 PM | #8 |
Cobra Viper
Join Date: Jan 2010
Location: Austin
Posts: 170
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I miss the old ebay..... full of money orders, feedback that goes both ways, and no snipers lol.
I miss leaving feedback for my buyers. especially the bad ones. |
02-03-2010, 11:56 PM | #9 |
Cobra Viper
Join Date: Jan 2010
Location: Austin
Posts: 170
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Well, they get your CC info from ebay because you have your info on file to pay your seller fees.
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02-04-2010, 12:00 AM | #10 |
CallMeChuckles
Join Date: Aug 2009
Location: Western Colorado
Posts: 3,688
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Hey felines like Joe too! HA!
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My Customs: http://www.hisstank.com/forum/member...s-customs.html My wants:http://www.hisstank.com/forum/g-i-jo...nt-thread.html |
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