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10-21-2011, 08:45 PM | #1 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
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I sold a rather large collection to a fellow tank member that was paid off this week.
It is boxed up and ready to ship in three fairly large boxes. So I decide to send it FedEx Ground do to the size and weight and I know I will get a better rate on shipping. So I took it to one of those "authorized" FedEx ship locations-you know the ones. They look like an local merchandise/antique/card/knick knack store with crap that NO ONE wants to buy. So I bring them in and tell the woman that I want to ship them. She starts getting me set up and I give her the address etc. She looks up the rates via Fed Ex, USPS and UPS. We talk about how quickly I want it to get where it was going and I tell her that there is no rush. She tells me that the USPS is the cheapest rate BUT she will give me a better rate with Fed Ex. The price pf the packages was $58, $51 and $25 She gives me a discount rate and charges me $114 which included $1700 in insurance. I paid and go on my merry way. I have a Priority package that had to go to France. I estimated the package to weigh 6 pounds and according to the USPS website that will cost about $45. I charge exact cost for International buyers and won't waiver on that. Anyway-she tells me that she can process it for me. We go through everything and she tells me the total is $72. I tell her, "I don't want it to go Express, just Priority" She tells me that this IS priority- WHA???? So I tell her that the UPS website quoted $45 and that was what I charged the buyer. She tells me that if that is what the USPS website stated, that is what she will charge me. She said that if it costs $45, that is what the USPS will slap on the box. So I pay and leave Two miles down the road I stopped and said-"WAIT A SECOND HERE...something is WRONG" I called my wife and asked her to look up the costs of shipping the same boxes via FedEx with the provided dimensions and weights. She calculates all three boxes and the total comes to: $49 THEN I asked her to check the USPS website and doubl check price on the package going to France. She confirms it-YUP $45 I turn my ass back around and go back to the store and ask the woman WTH?? I tell her that my wife just checked all the dimensions that she entered and came up with less than half of what I was charged. She stammered and huffed and puffed about that was what it cost and what the "program" she used to calculate it came up with. She said if I wanted, she would refund me the costs and give me back my packages. She said that she gave me an "excellent" rate and wasn't sure what the problem was. So we called FedEx and this is what they had to say: You get a cheaper rate if you have an account with them. You get a cheaper rate if you drop it off at a Fed Ex location An "aothorized" dealer can charge you whatever they want to charge to process and ship your package. That is where those "discounts" came from. HOWEVER She cannot overcharge and profit on stuff sent via USPS Long story short, I will be contacting the Post Master General and making an inquiry and complaint. I would recomend ALWAYS dealing with the USPS or actual Fed Ex locations s opposed to any of these "authorized" merchants. |
10-21-2011, 08:50 PM | #2 |
Scarred Cobra Officer
Join Date: Oct 2007
Location: New Jersey
Posts: 4,612
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It's better to get a weighing scale and ship from home. Stores alway mark up.
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10-21-2011, 08:52 PM | #3 |
unnecessary
Join Date: Sep 2008
Location: Indiana
Posts: 10,320
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thanks for the USPS plug Lody...
we have an ''authorized dealer'' in my town that also has those ''post office boxes'' (not at the P.O) there are daily complaints in the paper about the service, and cost, that people THINK they are getting at a discount...
__________________
================================================== ''it does'nt mean that much to me, to mean that much to you'' -Neil Young ================================================== tradelist; http://www.hisstank.com/forum/g-i-jo...-s-t-list.html feedback; http://www.hisstank.com/forum/buy-se...-mister-x.html |
10-21-2011, 09:00 PM | #4 |
G.I.Juggernaut
Join Date: Feb 2007
Location: gun and bibleland,western PA
Posts: 1,177
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i print all my postage up through usps on paypal,use to have a ups account but the store closed and i dont have trust in other local drop offs.the account was nice,i think every 10th package was free,coulda changed by now.
one thing i didnt like about ups was the website at the time didnt tell you if package was considered oversized,screwed me over once. as for fed ex,never used them.good thing you caught that.
__________________
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10-21-2011, 09:07 PM | #5 |
Banned
Join Date: May 2008
Location: Hisstank Wrestling Federation!
Posts: 17,654
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This is why it's smarter to take the money and never send the packages. You don't have to pay high shipping costs.
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10-24-2011, 11:54 AM | #6 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
|
OK
So I called the Post Office today and they stated that a company or business can charge whatever surcharges they want to ship out a package through them. The USPS does not regulate the cost of the postage if you buy it from someplace else. Basically, this woman tried to rip me off almost $30 to ship this package even though she didn't have to do any additional work. The item was already boxed, taped, signed and sealed with all the paperwork. I just needed to buy the postage from her and she wanted to charge almost twice what it would have cost to have just gone to the post office. Needless to say, I will be avaoiding them and encouraging others to do the same. |
10-24-2011, 09:26 PM | #7 |
ha!
Join Date: Jul 2011
Location: Earth?
Posts: 3,435
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shipping scalpers aye?
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10-24-2011, 10:29 PM | #8 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
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