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07-04-2020, 05:03 AM | #1 |
Finally found a Defiant!
Join Date: Jan 2020
Location: Virginia
Posts: 532
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What's the trick to getting Customer service now? I call and call both numbers but just get that stupid ass recording on each.
Anyone know what the email is for them? I used to have it but forget what it is.
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07-04-2020, 08:04 AM | #2 |
Crimson Guard
Join Date: Jul 2009
Location: Fredericksburg, VA
Posts: 2,038
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List something that violates the TOS, they will call you!
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Feedback: http://www.hisstank.com/forum/buy-se...ck-thread.html Trade List(s): http://www.hisstank.com/forum/g-i-jo...rade-list.html http://www.hisstank.com/forum/kre-o-...ml#post4624432 |
07-04-2020, 04:28 PM | #3 |
Cobra Viper
Join Date: Apr 2009
Location: SK, Canada
Posts: 408
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I also tried to contact them not that long ago and found it pretty frustrating. I tried the "live chat" option though and I got someone, so that might be the best bet.
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07-04-2020, 04:35 PM | #4 |
Hisstank.Com General
Join Date: Jun 2018
Location: VA
Posts: 6,169
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Like Amazon, I think they've lost some of their call centers during COVID and have made it much harder to get a live person.
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07-05-2020, 06:26 AM | #5 |
Finally found a Defiant!
Join Date: Jan 2020
Location: Virginia
Posts: 532
|
Damn really? What time of day was that
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07-05-2020, 09:37 AM | #6 |
Hisstank.Com General
Join Date: Jun 2012
Location: Cobra Island & Massachusetts
Posts: 6,378
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Yeah live chat seems to be the only way ATM.
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Find me on Instagram https://www.instagram.com/p/CLfj0G2A...d=pgwcw5tzs78m truejoefan's B/S/T Thread TJF's ARAH B-S-T http://www.hisstank.com/forum/g-i-jo...rah-b-s-t.html | truejoefan's Feedback Thread |
07-05-2020, 01:18 PM | #7 |
Hisstank.Com General
Join Date: Jul 2007
Location: Vancouver, BC
Posts: 17,156
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That's how I contacted them.
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07-05-2020, 02:59 PM | #8 |
Finally found a Defiant!
Join Date: Jan 2020
Location: Virginia
Posts: 532
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Perhaps some of you can help. This is what's maddening! I've been trying on & off for several months now to reach them. Every f*ing thing I click on in the help section sends me to an error page whether it's the call me button, the live chat, the email etc etc etc
Please what am I doing wrong?
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07-06-2020, 07:17 PM | #9 |
Cobra Viper
Join Date: Apr 2009
Location: SK, Canada
Posts: 408
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I just tried the chat function and it seemed to work for me - I'm not sure what could be the issue.
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07-07-2020, 06:00 AM | #10 |
Finally found a Defiant!
Join Date: Jan 2020
Location: Virginia
Posts: 532
|
Apparently I'm retarded.
Been trying for weeks to get them. Finally had the thought yesterday to try from my cell phone, I got right thru. When I asked the rep wtf was going on why I kept getting error pages from my computer he said clear my cookies! Surprised Noone here suggested that-then again you probably didn't expect me to be that retarded either. Like I've said before think I'll stick to playing with my joes.
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