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05-29-2009, 10:54 AM | #1 |
Breaker's Twin Brother
Join Date: Dec 2008
Location: Halifax, Nova Scotia
Posts: 215
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I recently emailed Hasbro Customer Service regarding the release date for the ROC toys in Canada. My simple question was
"Hi! I was wondering what date the GI Joe Rise of Cobra toys would be available at retail stores in Canada. Thanks!" And here is the response I received: "Hi Paul, Thank you for your interest in Hasbro, Inc. Since many revisions may occur prior to a product release, information, such as release dates, possible new items and where to buy future products, is not available in advance for distribution. We ask that you visit our web site at Hasbro Network often for the most current product information. We appreciate your understanding and your interest." What is up with that? How hard is it to provide a date?? |
05-29-2009, 10:56 AM | #2 |
#voteblackjack
Join Date: Sep 2008
Location: Northwood, NH
Posts: 35,747
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They told you in the response why they don't provide a date. What's the problem?
Standard practice by any company for pretty much anything (movies, books, CDs, DVDs are the only thing I can think of that has a definate release date announced way in advance) is to not give a set date incase anything goes wrong. And there's plenty that can go wrong. So again, what was wrong with the response? Your mistake for expecting something that should have realized they wouldn't give.
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05-29-2009, 11:04 AM | #3 |
Breaker's Twin Brother
Join Date: Dec 2008
Location: Halifax, Nova Scotia
Posts: 215
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Well, I guess my "mistake" was based on the fact that they have given dates in the past for availability for the line, and someone posted the other day that Hasbro New Zealand gave June 24th as a release date.
My question to them was more for interest sake. I didn't realize I was making such an egregious error....just looking for a general time frame |
05-29-2009, 11:07 AM | #4 |
Banned
Join Date: Jan 2009
Location: Cobra Island
Posts: 10,960
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The problem is this: If Hasbro or any other company gave a release date for their product and then something happened to delay the product everyone would gripe and moan about that too. So Hasbro gets villified no matter what.
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bigdaddyblue73 |
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05-29-2009, 11:28 AM | #5 |
Iron Grenadier
Join Date: Feb 2009
Location: Portland, Or
Posts: 697
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Yeah, I learned the hard way, people hear what they want to. If they provided an estimated release date, come that date people would forget about the "estimated" and start griping, "but they said it this was the day..."
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05-29-2009, 11:44 AM | #6 |
Iron Grenadier Sorcerer
Join Date: Feb 2008
Location: The Silent Castle
Posts: 34,271
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Well, the ROC stuff has a street date in the US. It seems logical they'd do the same thing in Canada, but apparently not.
Actually, there probably is a street date but the rep with whom you communicated is not informed and/or does not care about giving accurate information. |
05-29-2009, 11:45 AM | #7 |
has been warned
Join Date: Oct 2007
Location: Richmond, VA
Posts: 2,039
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I dont work for hasbro but here is a general time frame: The GI Joe toys will be on shelves this summer.
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05-29-2009, 11:49 AM | #8 |
Not Hasbro approved.
Join Date: Jun 2008
Location: :Location: Location.
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05-29-2009, 11:57 AM | #9 |
"Born to be King!"
Join Date: Apr 2009
Location: Piedmont, Missouri
Posts: 112
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Well I did ask the same question to the US Hasbro and this is how they responded.
Question "When is the release date for the G.I. Joe Rise of Cobra Movie Action Figures in the U.S.A. Thanks!" Response "Thank you for contacting Hasbro, Inc. We are pleased to be able to respond. The release date for the G.I. Joe Rise of Cobra Movie Action toys are scheduled for release July 11, 2009." |
05-29-2009, 12:02 PM | #10 |
#voteblackjack
Join Date: Sep 2008
Location: Northwood, NH
Posts: 35,747
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And? So they know the date in the US. That just means there are no problems they are expecting and they have all the various issues with shipping and all that worked out.
They just don't have all that solved in Canada yet. For every store to put them on the shelves, nationwide, on the same day, that means some stores (probably west coast) will be sitting on shipments for a couple of weeks well other stores (probably east coast) gets 'em the night before they go on shelves. It's a massive coordinated effort to make sure all Wal-Marts, Targets, Toys 'r Us, K-Marts and who knows what other stores all have their stock in time for it to be on the shelves on the same day. They just haven't gotten all the i's dotted and all the t's crossed for the Canadian release yet. That's why they haven't given an estimated date.
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