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08-22-2015, 07:49 AM | #1 |
Hisstank.Com General
Join Date: Sep 2009
Location: Classified
Posts: 8,376
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What is up with this online store Guru-Planet? I have tried to contact them all week about changing my address on a preorder for Law and Order and I get no response. I don't seem to be able to log into their site to view my order or change my address that way either. Anyone have another contact besides [email protected] (the email they give on the site) cause that one doesn't appear to be working.
Are they usually this slow responding? Anyone have any past experience with them?
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"If ignorance is bliss, then knock the smile off my face." ~ ZDLR Last edited by CVdelgado; 08-22-2015 at 07:56 AM.. |
08-22-2015, 10:02 AM | #2 |
makes dreadnoks look posh
Join Date: Aug 2013
Location: england
Posts: 557
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I deal with Guru Planet now and again and I have never had any problems , sometimes it may take a few days to get a response but that is quite usual for any supplier really , bear in mind that Don may have a day job, family , or even be on holiday .in the last 2 weeks I have received a renegades Airtight and my pre-ordered Marissa Fairborne and afterthingy with no problems whatsoever , I would suggest re-emailing him and waiting a few days , if you hear nothing after then ask if anyone on here knows him personally and can get a direct message to him , I believe that he is also on this site as he tried a kickstarter for a range of female figures this year on here .
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08-27-2015, 05:02 AM | #3 |
Hisstank.Com General
Join Date: Sep 2009
Location: Classified
Posts: 8,376
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I guess I should email again cause I never got a response... I have updated my Paypal address, maybe that is good enough... OR maybe not. It just doesn't seem like as professional an operation as I'm used to. I expected a little more with them being advertised on this site.
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"If ignorance is bliss, then knock the smile off my face." ~ ZDLR |
08-27-2015, 10:59 AM | #4 |
Hisstank.Com General
Join Date: Sep 2009
Location: Classified
Posts: 8,376
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They did respond this morning. Thank you Guru-Planet.
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"If ignorance is bliss, then knock the smile off my face." ~ ZDLR |
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