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08-29-2008, 10:08 AM | #21 |
Banned
Join Date: Sep 2007
Location: Monrovia, CA
Posts: 12,065
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there is a simple solution. don't pay for the order. you ordered a blue and you never received it. that's the only error you are interested in. if they sent you a black one in it's place unsolicited, which they did because you did not order it, you are neither obligated to pay for it or return it, so simply contact Hasbro and tell them you never received your order, and if they don't refund your charge dispute it with your credit card company.
shipping the black one wasn't a mistake, it was an intentional act and arguably falls into the realm or mailing something unsolicited, so you may as well attempt to go that route and at least get the black CC for free. it's a hollow victory, but a victory nonetheless. |
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08-29-2008, 10:20 AM | #22 |
Cobra Soldado
Join Date: Sep 2007
Location: Brazil
Posts: 2,551
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Quote:
there is a simple solution. Don't pay for the order. You ordered a blue and you never received it. That's the only error you are interested in. If they sent you a black one in it's place unsolicited, which they did because you did not order it, you are neither obligated to pay for it or return it, so simply contact hasbro and tell them you never received your order, and if they don't refund your charge dispute it with your credit card company.
Shipping the black one wasn't a mistake, it was an intentional act and arguably falls into the realm or mailing something unsolicited, so you may as well attempt to go that route and at least get the black cc for free. It's a hollow victory, but a victory nonetheless. |
08-29-2008, 12:03 PM | #23 |
Cobra Viper
Join Date: Jul 2008
Location: Canada
Posts: 114
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Next year I'll be at Comicon and get my figure from the booth itself.
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08-29-2008, 12:08 PM | #24 |
Smells Lemony
Join Date: Jan 2007
Location: Kentucky
Posts: 10,549
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I'm kinda hoping that next years figures have no appeal to me. That'll save me in all ways concerned... Watch it be a Decimator with Hammerhead set.
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08-29-2008, 12:10 PM | #25 |
Cobra Viper
Join Date: Jul 2008
Location: Canada
Posts: 114
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Quote:
Two words... "Boo Hoo".
They had an error, they tried to fix it, and you still aren't happy. Go take your business elsewhere. That's how it works. To them, they're both $9 figures, just different colors. I'm betting Hasbro will continue getting your money, and you'll just continue whining about how they screw you, but you'll just keep on forking over the cash. |
08-29-2008, 12:32 PM | #26 |
Cobra Viper
Join Date: Feb 2008
Location: Worcester, MA
Posts: 377
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Quote:
Two words... "Boo Hoo".
They had an error, they tried to fix it, and you still aren't happy. Go take your business elsewhere. That's how it works. To them, they're both $9 figures, just different colors. I'm betting Hasbro will continue getting your money, and you'll just continue whining about how they screw you, but you'll just keep on forking over the cash.
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08-29-2008, 12:40 PM | #27 |
Hisstank Ninja
Join Date: Sep 2007
Location: Mint on Card
Posts: 8,956
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I got the blue CC I ordered at 10:51am... what time did you order?
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08-29-2008, 12:40 PM | #28 |
Plastic-Curves.com
Join Date: May 2008
Location: DeLand, Florida
Posts: 3,019
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Quote:
there is a simple solution. don't pay for the order. you ordered a blue and you never received it. that's the only error you are interested in. if they sent you a black one in it's place unsolicited, which they did because you did not order it, you are neither obligated to pay for it or return it, so simply contact Hasbro and tell them you never received your order, and if they don't refund your charge dispute it with your credit card company.
shipping the black one wasn't a mistake, it was an intentional act and arguably falls into the realm or mailing something unsolicited, so you may as well attempt to go that route and at least get the black CC for free. it's a hollow victory, but a victory nonetheless. |
08-29-2008, 12:47 PM | #29 |
Alley Viper
Join Date: Jun 2008
Location: Cicero IL
Posts: 957
|
Quote:
Two words... "Boo Hoo".
They had an error, they tried to fix it, and you still aren't happy. Go take your business elsewhere. That's how it works. To them, they're both $9 figures, just different colors. I'm betting Hasbro will continue getting your money, and you'll just continue whining about how they screw you, but you'll just keep on forking over the cash. Sorry but it seems extremely unprofessional to replace the figure with another without even asking if the person wanted the other figure. As far as taking his business elsewhere I doubt there are many people here that would use HTS for anything other than highly sought after exclusives.
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08-29-2008, 12:47 PM | #30 |
Cobra Viper
Join Date: Sep 2007
Posts: 142
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i wont even bother with hasbro i would call my credit card company and have them 'issue a charge back because hasbro sent you the wrong item and you dont feal like dealing with them.' if your credit card company tells you no, simply tell them you would like to cancel your card with their company and will br taking your buissness elsewhere. do that and i promise you they will refund your money. lol.
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