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08-01-2008, 10:02 PM | #11 |
Cobra Bean Counter
Join Date: Feb 2008
Location: Panama City, Florida
Posts: 466
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Quote:
what i mean is, i know it happened with at least amberbratt and myself, i had an order that i received a confirmation for, a paypal authorization for, thats not showing up on my hasbro account. and i called hasbro and they told me that the order was not on my account and to forward them my confirmation number
CharIJoe shoot me a pm if you want more info.
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08-01-2008, 10:03 PM | #12 |
Cobra Viper
Join Date: Jul 2008
Location: CT
Posts: 136
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I experienced the same thing regarding a missing order on Hasbro's system even though I got a confirmation# email and my paypal account says "Pending" and not completed transaction! Of course my other (4) orders went through and are on their way... and the one that is pending is for (1) BLUE CC and (2) BLACK CCs. Why couldn't this happen to one order that was for (1) BLUE CC!! The greed has set in... =)
But I can't complain really because my other (4) shipments include (3) BLUEs and (5) BLACKS and I'm waiting for some guy in Portugal to send me (1) BLUE that I picked up on EBAY the night before the hts.com madness for $69 (which includes the shipping). |
08-02-2008, 04:11 AM | #13 |
Crimson Guard
Join Date: Dec 2007
Location: Longhorn Country
Posts: 953
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Okay, the First person to get the okay on their missing order, make sure you let us all know.
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08-05-2008, 10:13 PM | #14 |
Cobra Soldier
Join Date: Aug 2007
Posts: 52
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I finally got to talk to a supervisor today, after a week of calling. They couldn't tell me anything though. They didn't know if we are going to get our orders or not. They said people are looking into the missing orders and they don't know when or if they will find them. To me it looks like we are all screwed. They will give their sincerest apologies, but since the item is sold out, there will be nothing they can do. As for me, a few hundred dollars worth of stuff will be sent back to HTS and this will be the last time I have to deal with their incompetence.
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