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05-18-2012, 06:05 PM | #11 |
Cold Slither groupie
Join Date: Jan 2009
Location: Westmont, IL
Posts: 4,617
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at least they are communicating??? thats your way of justifying them?? EVERY email i get from them is sorry but this is gonna be late, or that is gonna be late, the fliers are gonna be late, fss is gonna be late, registration is gonna be late, and the best was a couple weeks ago i get a letter dated april 4th i believe saying they might have been hacked and my card was at risk. WORLDS MOST POORLY RUN ORGANIZATION EVER! how people renew with them is beyond me. but they keep getting away with it cause of stupidity like this comment. "gotta have my 42 dollar exclusive footloose figure!!!" if you are happy with the communicating out of them, how do you feel about them not saying anything when they knew they got hacked but still let people sign up and get their card taken? ridiculous. they should get NO support from anyone and if you support them, you are just a dumb ass
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05-18-2012, 06:11 PM | #12 |
Fuggin' Hawesome!
Join Date: Jun 2008
Location: "Yes, I can hear you, Clem Fandango."
Posts: 4,415
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Quote:
at least they are communicating??? thats your way of justifying them?? EVERY email i get from them is sorry but this is gonna be late, or that is gonna be late, the fliers are gonna be late, fss is gonna be late, registration is gonna be late, and the best was a couple weeks ago i get a letter dated april 4th i believe saying they might have been hacked and my card was at risk. WORLDS MOST POORLY RUN ORGANIZATION EVER! how people renew with them is beyond me. but they keep getting away with it cause of stupidity like this comment. "gotta have my 42 dollar exclusive footloose figure!!!" if you are happy with the communicating out of them, how do you feel about them not saying anything when they knew they got hacked but still let people sign up and get their card taken? ridiculous. they should get NO support from anyone and if you support them, you are just a dumb ass
I'm not so sure you're not right. dang, face... ...but dumb assery trudges on. speaking of which, anybody remember what they charge at the con for the exclusives, i.e. figure two-packs, three-packs, vehicles? also, I love you hisstank. be well. Last edited by Dragasses; 05-18-2012 at 06:18 PM.. |
05-18-2012, 06:15 PM | #13 |
Cobra Viper
Join Date: Feb 2009
Location: The Netherlands
Posts: 381
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I didn't got that mail, nice.
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05-18-2012, 06:18 PM | #14 |
Iron Grenadier
Join Date: Feb 2009
Location: Portland, Or
Posts: 697
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Seriously thinking they need to do some major butt-kissing on this. I'm getting tired of seeing that damn, "See you in NOLA!"
__________________
My B/S/T thread:http://www.hisstank.com/forum/g-i-jo...ers-b-s-t.html My B/S/T Feedback Threadhttp://www.hisstank.com/forum/buy-se...ck-thread.html |
05-18-2012, 06:19 PM | #15 |
Cobra Viper
Join Date: Mar 2008
Location: Denver, CO
Posts: 463
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I'm sorry, but this is frickin ridiculous.
First of all, they basically are waiting for end of business day to tell most of us. I still haven't gotten today's email. Yesterday, it was almost 5 mountain time when they sent it to me. Secondly, if you have any sort of a competent I.T. dept, you do not wait until the week you want people to register to migrate/fix server. They should have had a test registration running in-house at least 2 weeks ago to work these issues out in advance. I don't believe that they had ANY hopes within the club that the system would be ready by Wednesday this week, so on Monday, they should have said as much instead of string everyone alone day after day. This is absolutely NOT how you communicate with paying club members. Be honest, and be clear. In my opinion, there is no excuse. Think of it this way: There are people who have spent their whole days refreshing the registration page in order to secure a Golden Ticket. Golden Tickets are $300 each. 100 available total. It doesn't cost the club anything to triple purchase limits for these 100 folks, so the club's profit on these is close to $30,000. We're WAITING to GIVE them money, so the least they can do is have the courtesy to be clear and open, especially since we've all ALREADY paid to be part of the club. For years I have complained about the lack of communication on the part of the club, and it NEVER gets any better. When I have brought it to the club's attention on the forums (in a very civilized manner) my posts were deleted. A club that isn't clear with its members and doesn't want their feedback isn't a club, it's a business. |
05-18-2012, 06:45 PM | #16 |
Cobra Amphibian Trainer
Join Date: Oct 2010
Location: Ventura
Posts: 2,580
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I know they mean well, but the whole 'we book our tickets 4 weeks out' is like whe they pointed out that staff also got hacked. Unprofessional excuse-making.
I'm a member and I'll be doing the FSS, but at this point I think everyone has to agree that the club staff are bad at their jobs.
__________________
My Feedback thread: http://www.hisstank.com/forum/buy-se...ck-thread.html |
05-18-2012, 07:14 PM | #17 |
Cobra Soldado
Join Date: Sep 2007
Location: Brazil
Posts: 2,551
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Quote:
at least they are communicating??? thats your way of justifying them?? EVERY email i get from them is sorry but this is gonna be late, or that is gonna be late, the fliers are gonna be late, fss is gonna be late, registration is gonna be late, and the best was a couple weeks ago i get a letter dated april 4th i believe saying they might have been hacked and my card was at risk. WORLDS MOST POORLY RUN ORGANIZATION EVER! how people renew with them is beyond me. but they keep getting away with it cause of stupidity like this comment. "gotta have my 42 dollar exclusive footloose figure!!!" if you are happy with the communicating out of them, how do you feel about them not saying anything when they knew they got hacked but still let people sign up and get their card taken? ridiculous. they should get NO support from anyone and if you support them, you are just a dumb ass
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05-18-2012, 07:19 PM | #18 |
High End Conspirator
Join Date: Oct 2007
Location: Philly
Posts: 1,738
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Could be worse. Could be Hasbrotoyshop. We'd be F5-ing all weekend.
__________________
Pics of my collection found here! http://www.30pov.com/2010/10/01/in-t...ll-disclosure/ |
05-18-2012, 07:20 PM | #19 |
Gunslinger
Join Date: Nov 2007
Location: MidWorld
Posts: 38,081
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And then their server would crash and dump everything you had in your cart. Then you'd go back to start all over only to find out whatever you wanted sold out.
Good times.
__________________
FS/FT: Planet Grn Valley, Eagle Force Action Force http://www.hisstank.com/forum/g-i-jo...sell-list.html |
05-18-2012, 07:27 PM | #20 |
Czech Sniper
Join Date: Nov 2007
Location: So. FL
Posts: 4,075
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__________________
Eric - "Oh dear" said Pooh, as he punched the magazine release... Feedback - http://www.hisstank.com/forum/buy-se...5-esg2145.html Customs - http://www.hisstank.com/forum/member...45-albums.html |
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