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03-08-2013, 06:12 PM | #11 |
Iron Grenadier
Join Date: Aug 2008
Location: South Carolina
Posts: 649
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back to the question asked,.. I HAVE had issues with them in the past. Not only did I not receive my order, I only got part of my money back. The answer I eventually got to my issues? After a few communications my account was disabled.
I wasn't out as much as you but I surely would never use them again, nor suggest them to anyone else. I started a thread myself and the result was about the same you have here. Many satisfied customers but the few who had bad experiences felt completely blown off. Good luck, hope it works out for you
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my brand new feedback thread -http://www.hisstank.com/forum/buy-se...st-thread.html my wish list - http://www.hisstank.com/forum/g-i-jo...wish-list.html Last edited by nutcase65; 03-08-2013 at 06:18 PM.. |
03-08-2013, 06:16 PM | #12 |
Security Specialist
Join Date: Feb 2008
Location: Iowa
Posts: 4,116
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Never a problem with smalljoes.com...I have bought from them many times.
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NEVER FEAR - ONLY BELIEVE!!! My Feedback: http://www.hisstank.com/forum/buy-se...maker-1-a.html |
03-08-2013, 07:04 PM | #13 |
Crimson Guard
Join Date: Feb 2012
Location: Las Vegas
Posts: 2,505
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I have had a few issues with them about my orders (..them sitting on them; and Smalljoes.com not moving the order along like they should)! Email them again a few times; telling them that you placed an order on such and such date (..and that you need to know the status of that order)! -If you still don't get the response you want; threaten them nicely, telling them that you will take your business elsewhere (..I did this before & haven't had a problem with them since) because they can't move your order along in a timely fashion (..and keep you in the loop as far as the status of your order)!
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03-08-2013, 07:09 PM | #14 |
Joe Gramps aka Mr H
Join Date: May 2012
Location: NJ ▬▬ι═══════ﺤ
Posts: 16,579
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Nope. I placed an order last Sunday and I just got it today. I've ordered at least 8 times from them and never had an issue.
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03-08-2013, 09:28 PM | #15 |
Cobra Viper
Join Date: Aug 2009
Location: Texas
Posts: 445
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I've never had a problem with Smalljoes. Once I had a shipment go awry, the Postal Service misdirected my parcel, and even though it wasn't his fault, he personally contacted the USPS and got them squared away.
Always had good customer service. |
03-09-2013, 12:16 AM | #16 |
#voteblackjack
Join Date: Sep 2008
Location: Northwood, NH
Posts: 35,747
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I've had kidney stones, I'm impressed, the last thing I would have been doing when I was in the ER is on my phone worrying about a toy order.
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Join the New England G.I. Joe Collector's Group: Battleforce New England Join the March of Cobra. Read the epic adventure on Kindle Worlds and visit the page to learn more. https://www.facebook.com/marchofcobra/ Last edited by Owner of a Lonely B.A.T.; 03-09-2013 at 03:04 AM.. Reason: content |
03-09-2013, 12:36 AM | #17 |
Cobra Soldier
Join Date: Jan 2013
Location: north georgia
Posts: 26
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Iv had a history with them and at the time worried about getting screwed over on that much money. It was bad enough getting bitched out by my wife for buying that much at once then not getting my order at all would be just asking for more bitching. What kind of er do you go that u'r not board out of u'r mind after getting stuck and poked worrying about a rock coming out of some where it don't belong, and that's the last thing i wanted to think about. So yeah getting on my phone while dealing with pain trying to keep my mind off things isnt to far fetched!
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03-09-2013, 01:21 AM | #18 |
Cobra Viper
Join Date: Aug 2009
Location: Milford, MI
Posts: 399
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Sometimes you run into someone and they're an asshole. But when all you run into are assholes... typically that means you are the asshole.
Give 3 seconds of respect to what you say and it shall be returned in kind. I have had limited issues but they did take a wee bit long to respond. I kind of just give them slightly longer lead time than say bbts. Relax... peeps want to help you. Really... |
03-09-2013, 01:30 AM | #19 |
Crimson Guard
Join Date: Dec 2012
Location: Houston TX
Posts: 1,049
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Smalljoes is awesome. But consider them a one-man operation, and cut them some slack, jack. Two weeks isn't too bad if you ask me. Longer than average, surely, but a great man once said "Premature panic is the sign of an immature mind."
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03-09-2013, 01:41 AM | #20 |
Iron Grenadier
Join Date: Dec 2012
Location: australia
Posts: 904
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i ordered once at smalljoes and i don't have any problem with them (but my order took atleast 2 1/2 weeks and i sent it here in australia). guess you have the right to be pissed because of the length of time (as well as being in the hospital for a operation). dont worry about it mate.take care of yourself first, get your health up and follow-up again if your order took more than 3 1/2 weeks.
again, take care of yourself first and leave your smalljoes concern for a few days so you dont stress yourself too much Last edited by elmobfaelnar15; 03-09-2013 at 01:47 AM.. |
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