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#81 |
The Chaos Bringer
Join Date: Jan 2007
Location: Skid Row Yo!!!
Posts: 2,506
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Quote:
So you think you're special if you call a store and ask them if they have something? I guess you also always go to pick up your pizza when you order it too don't you? How much more patronizing is that? Not only telling someone what you want, but making them bring it to your doorstep. Wait...what...that's their job??? So is assisting me via the phone for a retail employee.
I have to agree, I seldom get answers I'm looking for on the phone, unless I give them a DCPI #. That always helps. I wouldn't call on the phone that much if gas wasn't four dollars a gallon. I actually like the hunt. I live within walking distance to two targets, one wally and one TRU. I rarely call, but sometimes for a desirable you have too. ie BATs. I found two by calling and two by working over a store by my house. If you go at the opening 8:00 am, you are bound to get some goodies eventually. |
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#82 |
Saboteur
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Posts: n/a
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#83 |
Saboteur
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Posts: n/a
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Quote:
#1- Customer service takes the phone calls but their main job is returns. They transfer the calls to an understaffed department usually staffed by one or two kids who have about 100 other things they've gotta do besides hunting down random toys that they're not allowed to hold for you anyway.
#2 - I don't work retail anymore. When I did I always went out of my way to be helpful, but I can see why some retail employees behave as they do. I cannot however see why some of my fellow collectors behave as they do. You wanna put yourself in their boat? That's your call. Obviously you took offense to some of my comments. I'm sorry about that. I'll ignore your snotty remarks seeing as I don't think you really understood who I was referring to. I'm not a slob or a jerk and rarely do I bother or harass employees in person or by telephone for toys, or anything else in the world that I need thats more important that some plastic action figure. And thats good information for you to remember since you don't know me from adam or anyone else here that you accuse of being "lazy slobs" or "jerks" But if you can't understand that some people can't afford gas to drive around and around and around (my nearest Target is 45 mins away) then don't accuse them of being jerks or lazy slobs. The only boat I place myself in is that when I walk into a store, I don't think I'm special. I don't think I'm owed anything, other than a polite smile and a willing hand from someone who works in customer service. After all, that IS what they're paid to do. And I DO expect customer service. If that's too much for someone, they need to find another line of work. Or win the lottery. Now, if you think Target or Wal-Mart is going to stand behind some rude employee over a customer who is not being bothersome, just looking for some help, and the employee whines they're not being paid enough, or it's not their job, you've missed the boat. If you left your job because you were overworked or underpaid, sounds to me like your beef isn't with collectors. It's with the company who hired you. Ignore all you want pal. From here on out, I'm ignoring you. Sab Last edited by Saboteur; 08-07-2008 at 01:05 AM.. |
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#84 |
Banned
Join Date: May 2008
Location: Hisstank Wrestling Federation!
Posts: 17,650
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"Being a jerk will get you no where, and it's a shame this hobby is infested with jerks." That framed my argument as I intended it. I guess somewhere I struck a nerve.
Last edited by Headman; 08-07-2008 at 01:21 AM.. |
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#85 |
Hisstank.Com General
Join Date: Mar 2008
Location: Ga.
Posts: 6,091
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hay now don't you two think this is getting a little out of hand
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#86 |
Banned
Join Date: May 2008
Location: Hisstank Wrestling Federation!
Posts: 17,650
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I agree. Maybe I got carried away with some of my comments. I do apologize.
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#87 |
Banned
Join Date: Dec 2007
Location: Fontana
Posts: 1,800
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Quote:
Hot Wheels collectors are crazy.
When I worked for KB there were a few that would come in every Wednesday like clock work looking for treasure hunt cars and they would ask if the other guy had been there before them so they could nag him for trades on what product he beat them to the punch to. Back on my tour of duty, the Furby moms were lunatics. The Tickle Me Elmo mommies were crazy too. Pogs people were dumb, as I never saw the attraction. There was a re-issue of the Betsy Wetsy doll, and a hurricane in Thailand knocked the major manufacturer off a cliff so no one got any of those for months and months and they were getting to become a murderous mob, they did not believe us when we told them the factory was destroyed, they thought it was a bullshit story. But it was true. The Pokemon people were just plain weird and addicted to that stuff like crack. As well as the Magic card people. And yah guys hotwheel collectors are the bottom of the barrel as far as store employees are concerned. My target banned some of them because they pushed some little kids out of the way and security saw it. |
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Dark 5cythe |
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#88 |
Banned
Join Date: Dec 2007
Location: Fontana
Posts: 1,800
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Dark 5cythe |
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#89 |
Banned
Join Date: Dec 2007
Location: Fontana
Posts: 1,800
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Dark 5cythe |
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#90 |
Hisstank.Com General
Join Date: May 2008
Location: Edmonton, Canada
Posts: 9,585
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I myself have never called Walmart (and Target dosn't exist up here... what kind of store is it exactly? just toys, or is it a dept store?) Anyway... I do remember being with my friend (the Joe fan who runs the hobby store) when he called them once looking for Stargate Atlantis boxsets... the conversation went like this
"do you have stargate atlantis season 1 in stock? "what's that?" "a dvd set" "let me check" "we have Stargate S G, is that what you're looking for?" What always bugs me is a lack of product knowledge in store reps... of course it's impossible to know everything, but you should know your dept or section pretty well, so you can properly assist customers. |
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