[delta]

People who work at the DMV, the poast office, and Nurses rank higher on the b!tchy scale than most retail workers.

No one wants to go and renue their license, or go to the post office, or especialy the hospital, but at some point we all have to.

None of us HAVE to go to Wal-Mart, and the like. We want to. I can deal with a snotty retail employee a little better, cus' I know it's kinda ridiculous for me at 27 years old to be buying toys in the first place.

Quote:

Originally Posted by Headman

Judging by the "We no longer cater to collectors" memo from Target I'd say that whole load about the customer always being right is nolonger company (Or IMO Industry) policy. I don't know what retail stores you guys have been working at, but in the real world people aren't being paid to answer phones and dig in the stock room for every lazy slob who knows how to dial a phone. Being a jerk will get you know where, and it's a shame this hobby is infested with jerks. I can see why a lot of Joe collectors still play with toys. It's because they're a bunch of spoiled babies.

So, you're calling us 'lazy slobs' and 'spoiled babies' and WE are the jerks?
Question 1: If you aren't being paid to answer phones and bring stock from the stock room into the store, who is?
Question 2: Please tell me where you work and I will make a point to steer clear away from you as it doesn't seem like your well versed in customer service.
Sab

[sharke]

I'd say that someone who calls a store and asks for an associate to look for toys for him is kind of a slob.

[Dr. Henry E. Miller]

Quote:

Originally Posted by delta

None of us HAVE to go to Wal-Mart, and the like. We want to. I can deal with a snotty retail employee a little better, cus' I know it's kinda ridiculous for me at 27 years old to be buying toys in the first place.

Finally someone who gets it.

[Headman]

Quote:

Originally Posted by Saboteur

So, you're calling us 'lazy slobs' and 'spoiled babies' and WE are the jerks?
Question 1: If you aren't being paid to answer phones and bring stock from the stock room into the store, who is?
Question 2: Please tell me where you work and I will make a point to steer clear away from you as it doesn't seem like your well versed in customer service.
Sab

#1- Customer service takes the phone calls but their main job is returns. They transfer the calls to an understaffed department usually staffed by one or two kids who have about 100 other things they've gotta do besides hunting down random toys that they're not allowed to hold for you anyway.

#2 - I don't work retail anymore. When I did I always went out of my way to be helpful, but I can see why some retail employees behave as they do. I cannot however see why some of my fellow collectors behave as they do. You wanna put yourself in their boat? That's your call.

Obviously you took offense to some of my comments. I'm sorry about that. I'll ignore your snotty remarks seeing as I don't think you really understood who I was referring to.

[sharke]

offended members, snide comments, self righteousness, this has all the makings of a great thread!

[Headman]

I hate the term "self righteousness". Can't we call it something else, like "Integrity"?

[sharke]

no, not nearly as funny!

[Headman]

Worth a shot.

[sharke]

true