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07-31-2011, 02:41 PM | #1 |
Cobra Viper
Join Date: Jan 2009
Location: Springfield, WI
Posts: 229
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Hey all,
I was one of the fortunate people that got orders in for exclusives. I got one order in right away for the Starscream and CC figure. The second order had the rest of the exclusives - Zarana, Sent, IJ set. There were no duplicates of items - one of each. I used my Paypal card to pay for both orders. The transactions have been listed as "pending" in my paypal account since just about the same minute I placed these orders. I just checked now - both are listed as "expired" and the funds are showing up in my balance. This has me a little concerned and I'll be calling as soon as HTS opens their support tomorrow morning! In the meantime - has this happened to any of you? In the past with orders or in this particular case either? Thanks for the help. UPDATE: the order status on HTS is "not shipped" Last edited by Cmdr_Y; 07-31-2011 at 02:46 PM.. |
07-31-2011, 02:42 PM | #2 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
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Sounds like cancelled the order
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07-31-2011, 02:42 PM | #3 |
Iron Grenadier Sorcerer
Join Date: Feb 2008
Location: The Silent Castle
Posts: 34,271
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Ruh roh.
__________________
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07-31-2011, 02:45 PM | #4 |
Still living the dream
Join Date: Jun 2009
Location: Delaware
Posts: 2,275
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Sorry broham you got hosed! Hope I'm wrong tho!
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07-31-2011, 02:57 PM | #5 |
Mas Loco!!!
Join Date: Jun 2008
Location: bay area, ca.
Posts: 242
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Nah, I don't think your order is canceled. I called HTS Friday because, I did a similar order like you. I ordered the Starstryker, checked out and then ordered again for the Zarana's and Star Wars set. I checked out both with paypal. and the funds have not cleared yet, but when I called they said the orders are indeed good and should clear by Monday/Tuesday.
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07-31-2011, 03:16 PM | #6 |
Now with Kung-Fu Grip!
Join Date: Jul 2008
Location: Boro, TN
Posts: 3,141
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My pinky Zarana order still says not shipped. But hasn't been cancelled.
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07-31-2011, 03:34 PM | #7 |
Cobra Soldier
Join Date: Mar 2011
Location: Midland, Michigan
Posts: 63
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You should be fine. I did the same thing and I called and sent an email about it. The charges show up as pending as a hold against the account to verify the funds are there. The hold expires and falls off and the card will be charged once the items ship. The reason it's taking so long is because they're going through the orders to cancel the duplicates. I was concerned because I had to place 2 separate orders also and they verified that my order was ok and said it will ship soon. Looks like yours was the same situation.
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07-31-2011, 03:41 PM | #8 |
Moderator
Join Date: May 2008
Location: O-rings > Classified
Posts: 10,744
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Quote:
Hey all,
I was one of the fortunate people that got orders in for exclusives. I got one order in right away for the Starscream and CC figure. The second order had the rest of the exclusives - Zarana, Sent, IJ set. There were no duplicates of items - one of each. I used my Paypal card to pay for both orders. The transactions have been listed as "pending" in my paypal account since just about the same minute I placed these orders. I just checked now - both are listed as "expired" and the funds are showing up in my balance. This has me a little concerned and I'll be calling as soon as HTS opens their support tomorrow morning! In the meantime - has this happened to any of you? In the past with orders or in this particular case either? Thanks for the help. UPDATE: the order status on HTS is "not shipped" I have a subscription with matty and every month I go through this same process. The money is taken out of my account around the 10th and then its put back in around the 13th and the figures usually ship on the 14/15th and I finally get charged for good on the 16th or 17th after shipment. If your order was canceled you would have received an email from HTS like the people who placed duplicate orders have gotten.
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07-31-2011, 04:44 PM | #9 |
Cobra Viper
Join Date: Jan 2009
Location: Springfield, WI
Posts: 229
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Thank you everyone for the input - I feel better now!
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07-31-2011, 05:21 PM | #10 |
1st Amendment MoFos!
Join Date: Sep 2008
Location: Crabs in your mouth, Maryland
Posts: 5,061
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Mine say not shipped. I have a feeling they will be coming but I worry that HTS will contact me and try to get some shipping $$$ for the orders.
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