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#661 |
Cobra Viper
Join Date: Jan 2010
Location: Australia
Posts: 169
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Add classictoyspaper to the list of sellers to avoid on eBay. The only reason I haven't left negative feedback is because I have to wait until 7 days after the auction to do so.
Won a MiB Captain Power Power Base from him which in the listing he stated he would ship worldwide. When I won, it turned out that there were postage restrictions which meant that the only way it could go out via Priority Mail International was if they made a box for it. I was naturally concerned about it making it out to Australia in good condition like that, so I asked them how much courier fees were going to cost (I got a rough quote of $1000 this morning when I personally called FedEx which I would have been fine with) and whether there was enough padding around the MiB Power Base for it not to be an issue- attempting to not only contact them via eBay messaging but making numerous attempts at calling them internationally from my mobile (cell) phone. This morning I woke up to a cancelled transaction request dispute attempt which I refuse to accept and a message saying they refuse to be liable for shipping costs over $100 (which is anything but the case when shipping by courier internationally is fully insured anyway). I contacted them, understandably rather annoyed about their approach which effectively amounted to an "up yours". The seller informed me (in amongst accusing me of a mental illness for being annoyed at their obnoxiousness and screwing me over) that they expected me to accept their request to cancel the request, because they'd already offered it to the next highest bidder and they'd accepted, and that I should just buy items this large locally from now on (clearly the seller can't grasp that Captain power stuff is almost impossible to buy locally here in Australia based on the fact that I would pay hundreds of dollars on something just for the shipping). I have reported the seller and like i said, I'll be leaving feedback the moment the 7 day time frame passes. I would strongly advise anyone here to avoid dealing with them as this is clearly how they handle problems which arise during transactions. Last edited by bowspearer; 10-26-2011 at 04:53 AM.. |
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#662 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
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Quote:
Add classictoyspaper to the list of sellers to avoid on eBay. The only reason I haven't left negative feedback is because I have to wait until 7 days after the auction to do so.
Won a MiB Captain Power Power Base from him which in the listing he stated he would ship worldwide. When I won, it turned out that there were postage restrictions which meant that the only way it could go out via Priority Mail International was if they made a box for it. I was naturally concerned about it making it out to Australia in good condition like that, so I asked them how much courier fees were going to cost (I got a rough quote of $1000 this morning when I personally called FedEx which I would have been fine with) and whether there was enough padding around the MiB Power Base for it not to be an issue- attempting to not only contact them via eBay messaging but making numerous attempts at calling them internationally from my mobile (cell) phone. This morning I woke up to a cancelled transaction request dispute attempt which I refuse to accept and a message saying they refuse to be liable for shipping costs over $100 (which is anything but the case when shipping by courier internationally is fully insured anyway). I contacted them, understandably rather annoyed about their approach which effectively amounted to an "up yours". The seller informed me (in amongst accusing me of a mental illness for being annoyed at their obnoxiousness and screwing me over) that they expected me to accept their request to cancel the request, because they'd already offered it to the next highest bidder and they'd accepted, and that I should just buy items this large locally from now on (clearly the seller can't grasp that Captain power stuff is almost impossible to buy locally here in Australia based on the fact that I would pay hundreds of dollars on something just for the shipping). I have reported the seller and like i said, I'll be leaving feedback the moment the 7 day time frame passes. I would strongly advise anyone here to avoid dealing with them as this is clearly how they handle problems which arise during transactions. I have mailed lots of items to Australia-why are there postage restrictions on this particular item? Why did a box need to be "made" Having personally never sent an item via a currier internationally, can see why this seller might have an issue with accepting a $1,000 payment for a $130 item and in the event that it is lost, have to eat $1,130 vs $150 if it was lost domestically? In this case, I agree with the seller that there is no way I would be willing to go these extra lengths for such an item of low value. |
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#663 |
SurveillancePort.com
Join Date: Feb 2007
Location: M.A.R.S. EVERGLADES ARMORY
Posts: 21,454
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Fyi...international priority only indemnifies you to a certain amount. Then insurance would have to be purchased.
The buyer would then be responsible for all fees associated with the transaction. Http://www.usps.com can give you more info. |
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#664 |
Cobra Viper
Join Date: Jan 2010
Location: Australia
Posts: 169
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Quote:
Couple of things:
I have mailed lots of items to Australia-why are there postage restrictions on this particular item? Why did a box need to be "made" Having personally never sent an item via a currier internationally, can see why this seller might have an issue with accepting a $1,000 payment for a $130 item and in the event that it is lost, have to eat $1,130 vs $150 if it was lost domestically? In this case, I agree with the seller that there is no way I would be willing to go these extra lengths for such an item of low value. Secondly your entire other point is moot. The seller listed the item as being available worldwide with no country restrictions. That means they were willingly entering into a binding contract to deal with countries with size regulations the moment someone from one of those countries won. If the seller wasn't willing to deal with countries with size regulations, then the item never should have been offered for sale worldwide without country exceptions. Their failure to is neither my concern nor my responsibility. Or are you saying that sellers shouldn't honour commitments they willingly make the moment it becomes inconvenient for them? Quote:
Fyi...international priority only indemnifies you to a certain amount. Then insurance would have to be purchased.
The buyer would then be responsible for all fees associated with the transaction. Http://www.usps.com can give you more info. As someone on another forum asked how it ended and it wasn't pretty, I thought it was worth sharing the eBay correspondence towards the end: To put it in context, here is an important part of it which had previously transpired and in direct response to them demanding I agree to cancel the transaction as they have already offered the item to the 2nd highest bidder: Me- Quote:
What you are doing is against eBay terms of use. You are not allowed to offer the item to another buyer in these circumstances under eBay terms of use. Your doing that is your problem and not mine. I paid for that item and you have agreed to sell it to me. End of story. I will be reporting this to eBay as a breach of their terms of use. If things do nto change within 48 hours, I will be leaving negative feedback and spreading the word about this transaction to every single action figure forum I am on. I have tried being reasonable but it seems the only gestures you understand atre playing hardball!
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oh my goodness!! you obviously have some serious personal issues. do us all a favor and do NOT bid on items that are too big to be shipped to your country. end of story.
It starts out with the following phony civility. Them- Quote:
sorry this did not work out. still not sure as to why you are so upset with us. this is an issue with your countries USPS regulations. not us! we are not going to spend hundreds of dollars on shipping only to have a dispute filed later and we be out all that money. we have had quite a few packages go to your country never arrive and we take the hit. it was our fault, we never should of included AUstralia as an option.
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You've clearly missed the point. I have offered to pay the $1000 for this to go out via international courier (paying you the ammount invoiced now in the timeframe agreed on and then having you hold it while I get you the balance) yet before even discussing this with me, you offered it to the 2nd highest bidder and have been at best lacking in comprehension skills and at worst, difficult in your handling of this, to put it mildly (do you think I would be paying $1000 in courier fees for this to be shipped from the USA if it was available locally). The moment it goes via international courier the postage restrictions do not apply as Australia Post does not handle delivery of the item, not to mention that it's trackable every step of the way (and I find it strange that you've had multiple packages not turn up as in almost a decade of buying stuff from the US, I have never had a package go missing). You keep saying it would not work out, yet you have chosen this when I have presented a perfectly viable alternative, where both the shipping and item are covered and with the extra protection, where the item stands the least chance of being damaged.
As things stand I am well within my rights to leave neg feedback because you have gone back on a deal which is still workable and have had a horrible attitude. Quote:
the last item we shipped to your country the package got was lost in the mail. the shipping cost us $175. it was a very heavy package filled with alot of shirts packed very tightly. it was a heavy package. we lost almost $400 on that load. i vowed to never ship to your country again let alone something out of the USA with a high shipping cost. because we lose that money also. i understand that a courier package is insured, but you and i both know that filing an insurance claim can take months. and in the meantime paypal would hold ALL the money till it is resolved. i have a family and 2 small hungry kids and can not afford to take that risk. so leave a negative if you like. i have never been anything but professional with you and have done nothing but try to explain my side. i understand that i have violated the ebay terms. based on my own error. we never meant this item to be shipped out of the USA at all. again, i am VERY VERY sorry you are not able to get this item from us. i can see that you are quite passionate about it and obviously really want it. all i can tell you is sorry!
Quote:
While I sympathise, I am not responsible for your past losses. You claim you swore never to ship an item this large internationally, yet you listed the item for worldwide shipping. Furthermore I would hardly call responding to reasonable demands for you to honour your end of the contract with childish 'I'm not talking to you' responses and blatent inferences if not accusations of my having a mental illness (or "personal problems" as you put it) as being professional. As such I have left negative feedback with 1 star across the board. Depending on what respnse you leave I will leave a follow up comment. If you attempt tp leave a negative feedback comment in the form of positive feedback, I will have it reported. I have also true to my word, warned people on every single action figure forum I am a member of, about the kind of conduct they can expect from you in potential future dealings. I would suggest reflecting on your attitude when problems arise in terms of future eBay transactions. Your eBay feedback is only as good as your last transaction.
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you left us 1 star across the board? how can you do that when you have not even received the item. thanks ASSHOLE! my attitutde has been nothing but totaly proffesional. YOU are the one who it crying about not getting his toys. why dont you grow up and find a better hobby. i would love to meet you face to face and discuss this further. if you are ever in portland oregon look me up.
Quote:
Those star ratings are all completely justified. The item was never delivered, meaning under item description category, 1 star is warranted. You refused to sell the item, therefore 1 star on shipping the item, as the item never arriving is as slow as you can get in terms of shipping times.
Your communication, such as inferring I have a mental illness and now rudeness like "grow-up and get a better hobby" and "YOU are the one who it crying about not getting his toys" (why even sell vintage toys to bbegin with if you are unwilling to deal with collectors), calling me an asshole and the "I'm not talking to you" line before, have all ammounted to woeful communication, hence 1 star there (incidentally, as this is clearly what you mean by "professional", you'll find that your definition of the word is rather unique to put it nicely). You insisted on a shipping method which would have seen the item damaged without a doubt, thus 1 star in shipping charges is also relevant. Furthermore what you have said by "wanting to discuss this face to face" is a clear threat of physical force and as this also breaches eBay rules, I will be reporting this also. For someone who speaks of a need for maturity, you would do well to take a long hard look in the mirror concerning your complete lack of it during this transaction. Quote:
nice feedback response. you are a complete idiot! how does me saying we can discuss this further face to face mean physical violence. you need to take a good look in the mirror and do some personal reflecting. sorry your life is so difficult that you feel the need to take it our on others. i wish we would of never crossed paths. all because we made an error in offering this to Australia. simple mistake that i apologized for over and over and over. but that was not good enought for you. you had to make it some kind of person thing. look at your e-mails to me and look at my responses, hopefully you can see what i am talking about. i am calling ebay on this one.
Quote:
You seem confused about your own conduct. You made adversarial and unprofessional statements and then immediately after stated that you want to "discuss" the matter further. Given that the nature of the statements preceding stating that desire, it is entirely reasonable that you wish a face to face confrontation rather than a discussion. Furthermore, given the verbal abuse that you have hurled and tried to pass off as "professional" (the irony of this is not lost on me btw), it is entirely reasonable to deduce that said confrontation will be physical. As stated, I will be taking this to eBay and upon reviewing their policies, they appear to take an incredibly dim view of threats of violence, be they veiled or direct.
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#665 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
|
Quote:
Regardless of how it is/was shipped, it the item never reaches the destination and you file a claim, then the seller would be out $1,300 on a $100 auction. Your emails come across as a bit whiny and you are standing behind notions that they "must do this" and they "must honor that" which are telltale signs that you are just really upset over not getting the toy. It's unfortunate that you chose to ruin this person's DSR simply because they weren't willing to take such a big risk espcially after they gave you very specific reasons why they wouldn't ship to Australia again in the future. As far as not shipping to Australia and not having it listed, have you heard of people making a mistake? By law, you cannot expect someone to honor what could reasonably considered a mistake especially when it would result in such a huge potential windfall for the other party. That said, I have added you to my blocked list as you seem like you would be a nightmare to deal with. |
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#666 |
Cobra Viper
Join Date: Sep 2008
Location: CA
Posts: 172
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It is going through usps right? or fedex? How big is the captain power box? If the girth plus length is beyond 79 inches (bigger than a 16 X16 X 15 box) it needs to go Global Express. People sometimes build around a big box to ship it. The guy I got my Flagg years ago literally inside outside a couple dozen of the large priority mail boxes and tape them together to hold in my mib flagg for shipping. $1,000 seems a lot. I have seen 350 to 400 but never 1,000. It must weigh a ton on top of being large sized!
Last edited by rhodium1977; 11-04-2011 at 09:07 AM.. |
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#667 |
Banned
Join Date: Jan 2009
Posts: 4,361
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I know that I will never ship to Australia!!!!!! WOW!!
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nerdsgetchicks |
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#668 |
Crimson Guard
Join Date: Nov 2007
Location: Frederick, Maryland
Posts: 2,428
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I have added AUSTRALIA to my blocked list.
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#669 |
Cobra Viper
Join Date: Jan 2010
Location: Australia
Posts: 169
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Quote:
Sorry dude-but you are being totally unreasonable.
Regardless of how it is/was shipped, it the item never reaches the destination and you file a claim, then the seller would be out $1,300 on a $100 auction. Your emails come across as a bit whiny and you are standing behind notions that they "must do this" and they "must honor that" which are telltale signs that you are just really upset over not getting the toy. It's unfortunate that you chose to ruin this person's DSR simply because they weren't willing to take such a big risk espcially after they gave you very specific reasons why they wouldn't ship to Australia again in the future. As far as not shipping to Australia and not having it listed, have you heard of people making a mistake? By law, you cannot expect someone to honor what could reasonably considered a mistake especially when it would result in such a huge potential windfall for the other party. That said, I have added you to my blocked list as you seem like you would be a nightmare to deal with. To quote from Seller performance standards ; Quote:
When a buyer wins an item on eBay, the seller and buyer have entered a contract that both members are expected to honour. A seller's obligations are formal – such as sending the item that was described in the listing – as well as informal – such as providing good service.
Sellers who don't fulfil their obligations may be in breach of their contract and can create an unsatisfactory buyer experience. Quote:
It is going through usps right? or fedex? How big is the captain power box? If the girth plus length is beyond 79 inches (bigger than a 16 X16 X 15 box) it needs to go Global Express. People sometimes build around a big box to ship it. The guy I got my Flagg years ago literally inside outside a couple dozen of the large priority mail boxes and tape them together to hold in my mib flagg for shipping. $1,000 seems a lot. I have seen 350 to 400 but never 1,000. It must weigh a ton on top of being large sized!
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#670 |
Hisstank.Com General
Join Date: Oct 2008
Location: Atlanta
Posts: 11,379
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I'll still buy from you Lody.
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