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08-30-2021, 09:34 PM | #51 |
Cobra Viper
Join Date: Apr 2010
Location: Morgan Hill, CA
Posts: 209
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I bought 5 heads January 2021.
Anyone know a reputable caster that has an IDW cobra commander head (the one who got the headshot from chuckled)? |
09-01-2021, 05:11 PM | #52 |
Cobra Viper
Join Date: Jul 2009
Location: TN
Posts: 214
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I had a similar experience with them last year. I think I ordered around $35 or so of custom heads. Nothing on the website at the time stated anything about expected wait times or order turnaround. So at about 5 weeks later, I sent an email asking for an update. No response at all. After a week, I went ahead and opened a Paypal case and had my money back within a few days.
Unfortunately, I've seen this many times over the years with small customizers. |
09-02-2021, 09:59 PM | #53 |
Cobra Viper
Join Date: Jan 2021
Location: NY
Posts: 383
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It puzzles me because earlier in the year I put in an order with them ( a couple of heads and a torso) and while it took a while, I eventually got them. Okay, so the torso was a little warped, but the head pieces I ordered came out great. What's going on now is insane.
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09-11-2021, 05:27 PM | #54 |
Crimson Guard
Join Date: Aug 2009
Location: Tennessee
Posts: 2,142
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nooooooooooo. Well, this is unfortunate. I've always liked their stuff and had been checking in on a few things waiting for restocks. If it was one person having issues, or maybe a few delays, it wouldn't be too bad. Things happen. But seeing it be a consistent problem is unfortunate. The biggest problem I have is when these stores hit issues, but don't take the time to close down and get things fixed. So they just dig deeper and deeper holes, and get themselves a bad reputation. I guess it might be time to find new alternatives for what I was grabbing from them. Really sucks because they had the perfect base for King and Armor King. I hope you guys still waiting come out with positives results in the end.
__________________
EBAY Listings! 3/31 - Legend of Dragoon! - Dart, Lavitz, Lloyd, & more! 4/7 - Make to Order: Games! - Solid Snake, Lara Croft, Rival Turf, Contra, & more! Facebook - Links Posted! COMMISSIONS REOPENED! LINKS POSTED! Twitter! Instagram! Dravenheart on eCrater! 300+ Make to Order Listings! YouTube! Weekly Showcase Videos! |
09-12-2021, 12:06 AM | #55 |
Cobra Viper
Join Date: Jan 2021
Location: NY
Posts: 383
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I've tried reaching out again and still haven't heard anything. I'm starting to think I'll never get the pieces I ordered.
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09-28-2021, 08:28 PM | #56 |
Cobra Viper
Join Date: Jan 2021
Location: NY
Posts: 383
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I sent an e-mail because they said it would be done by the end of September. It's basically the end of September. I was told there was no new activity and they'd like to catch up on everything in October.
So, at what point do I ask for my money back? |
09-28-2021, 11:41 PM | #57 |
Bald Master
Join Date: Apr 2011
Location: Wolverine Lake, MI
Posts: 15,130
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Yesterday.
__________________
"Once got busy in the back of a Buzz Boar!" FEEDBACK: http://www.hisstank.com/forum/buy-se...ck-thread.html CUSTOM WORK: https://www.hisstank.com/forum/g-i-j...s-customs.html |
09-29-2021, 06:30 AM | #58 |
The Man You Know & Love
Join Date: Feb 2009
Location: In The Middle of a Late Night Crew Orgy
Posts: 28,211
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Quote:
I've sent a couple emails demanding my money back in August. Still crickets. Just sent another email a few minutes ago. |
09-29-2021, 09:43 AM | #59 |
Customizer of 80s Toys
Join Date: Jul 2009
Location: US
Posts: 1,745
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You will get nothing but excuses from them. I placed 2 pretty big orders in January and last I heard from them was in July after several messages to them and they said my orders should be out soon. They had said that about 10 times before. I went through PayPal and got my money back. If anybody is waiting on an order hopefully you used PayPal. Go ahead and start the process of getting a refund.
__________________
https://www.instagram.com/sizemore77...actionfigures/ Check out Best of the 80s Custom Project http://www.hisstank.com/forum/g-i-jo...m-project.html All my non-80s customs thread https://www.hisstank.com/forum/g-i-j...s-customs.html |
09-29-2021, 10:08 AM | #60 |
The Man You Know & Love
Join Date: Feb 2009
Location: In The Middle of a Late Night Crew Orgy
Posts: 28,211
|
Quote:
You will get nothing but excuses from them. I placed 2 pretty big orders in January and last I heard from them was in July after several messages to them and they said my orders should be out soon. They had said that about 10 times before. I went through PayPal and got my money back. If anybody is waiting on an order hopefully you used PayPal. Go ahead and start the process of getting a refund.
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