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05-13-2010, 10:50 AM | #11 |
Cobra Viper
Join Date: Aug 2007
Posts: 160
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yah, sideshow's customer service = all kinds of awesome. contact them.
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05-13-2010, 11:50 AM | #12 |
We get insurance, right?
Join Date: Nov 2009
Location: At the Cobra, Cobracabana
Posts: 6,612
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Good luck, Man. Let us know how it turns out.
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-13 Check out the Radio Springfield Playlist on Spotify: https://open.spotify.com/playlist/4A...f628ec646946a4 |
05-14-2010, 08:19 AM | #13 |
Crapping
Join Date: Aug 2008
Location: CT
Posts: 949
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Quote:
i took a few pictures so i will be sending those along as well. i will keep you all updated
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No Your Right - i make all this stuff up MY FEEDBACK PAGE http://www.hisstank.com/forum/buy-se...05-gi-joe.html |
05-14-2010, 09:26 AM | #14 |
Hard Core Since 82
Join Date: Jul 2008
Location: the pit
Posts: 2,318
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that sucks. good luck can't wait to get mine!!!
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we play both kinds!! country and western. MY Feedback http://www.hisstank.com/forum/buy-se...-feedback.html MY B/S/T http://www.hisstank.com/forum/g-i-jo...fes-b-s-t.html |
05-14-2010, 09:33 AM | #15 |
Banned
Join Date: Jul 2008
Location: So. Cal, the Inland Empire
Posts: 5,722
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They replaced a damaged box for me once also... problem was, each subsequent box that came was damaged worse than the original.
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05-15-2010, 01:51 PM | #16 |
Crapping
Join Date: Aug 2008
Location: CT
Posts: 949
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got the email this am!
"Dear Joe, Thank you for taking the time to contact our Returns Department. I wanted to follow up with you regarding your 12” Duke Exclusive figure. I am sorry to hear that your item’s box arrived flawed. As your figure itself is undamaged, a replacement order #0138891 has been booked for the 12” Duke Exclusive- box only. Please allow 3 to 5 business days for your replacement order to arrive to you. As always, please feel free to let me know if I can be of any further assistance."
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No Your Right - i make all this stuff up MY FEEDBACK PAGE http://www.hisstank.com/forum/buy-se...05-gi-joe.html |
05-15-2010, 03:19 PM | #17 |
We get insurance, right?
Join Date: Nov 2009
Location: At the Cobra, Cobracabana
Posts: 6,612
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Well, that certainly seems to solve the problem, right? Are you satisfied with how they handled that?
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-13 Check out the Radio Springfield Playlist on Spotify: https://open.spotify.com/playlist/4A...f628ec646946a4 |
05-16-2010, 10:57 AM | #18 |
Crapping
Join Date: Aug 2008
Location: CT
Posts: 949
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super satisfied , i didnt expect such a fast resolution and they were extremely nice and never asked me for proof of damage.. what great CS im very very happy
__________________
No Your Right - i make all this stuff up MY FEEDBACK PAGE http://www.hisstank.com/forum/buy-se...05-gi-joe.html |
05-16-2010, 11:59 AM | #19 |
We get insurance, right?
Join Date: Nov 2009
Location: At the Cobra, Cobracabana
Posts: 6,612
|
Cool.
__________________
-13 Check out the Radio Springfield Playlist on Spotify: https://open.spotify.com/playlist/4A...f628ec646946a4 |
05-16-2010, 12:12 PM | #20 |
Banned
Join Date: Jan 2010
Location: Pittsburgh
Posts: 914
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Yea sideshow is good like that, they seem to understand that when your paying there prices package matters
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