|
Community Links |
Social Groups |
Pictures & Albums |
Members List |
Search Forums |
Advanced Search |
Go to Page... |
|
Thread Tools |
04-30-2012, 07:06 PM | #21 |
The Dude
Join Date: Mar 2010
Location: castle destro
Posts: 4,105
|
Quote:
Although, I will add that there were some items that I was looking to get in the past couple of months, and they're prices weren't the worst of the bunch in some cases. |
04-30-2012, 07:11 PM | #22 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
|
No comment
|
04-30-2012, 07:16 PM | #23 |
Cold Slither groupie
Join Date: Jan 2009
Location: Westmont, IL
Posts: 4,617
|
what people dont think about with shipping and handling prices is materials and "labor" are added in it. its not just what it costs to ship it. 7 is average shipping for 1 figure on ALL these websites. smalljoes, bbts, toywiz......
|
04-30-2012, 07:32 PM | #24 |
Banned
Join Date: Jan 2010
Location: Refrigerated Aisle
Posts: 20,293
|
Bees! Bees! Bees! Bees! Bees! Bees! dammit Wormser and his Bees! sig lol
|
05-01-2012, 10:33 AM | #25 |
Cobra Soldier
Join Date: Jul 2011
Location: New Orleans
Posts: 7
|
Wow - this is quite a surprise! This is Bebs from ToyWiz.com. It looks like I need to clarify a few things on this thread.
> We accepted that the poor packaging was a mistake on our part, and we have apologized. Our packers are human, and errors can happen. > We offered a full refund and issued a pickup tag so there is no loss at all to the customer for the mistake. > We cannot replace the item - we don't have it. There is no issue of "cost too much" when something simply is not available to us at all. > We have apologized and offered a full refund including shipping costs both ways. We also gave this customer an option of $10 off of the price instead, if he wanted to keep it with damaged packaging, since it might still be displayed if that was the intent. > Our acquisition cost, for the record, is not $5. With out-of-production products, we often pay higher prices too, in order to have the less-common stock. The main complaint is that we won't replace the item, but really - we can't ship what we do not have! So we have done the best thing we can: offered a full refund including shipping. I'll apologize again for the mistake we made in not packaging the item better. Our warehouse team is aware of it and we hope it will not happen again. But I think our response has been quite reasonable and hardly a reason for a boycott. An item arrived damaged, we were notified, and we agreed to refund the full amount of the purchase including shipping both ways. |
05-01-2012, 10:44 AM | #26 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
|
Quote:
Wow - this is quite a surprise! This is Bebs from ToyWiz.com. It looks like I need to clarify a few things on this thread.
> We accepted that the poor packaging was a mistake on our part, and we have apologized. Our packers are human, and errors can happen. > We offered a full refund and issued a pickup tag so there is no loss at all to the customer for the mistake. > We cannot replace the item - we don't have it. There is no issue of "cost too much" when something simply is not available to us at all. > We have apologized and offered a full refund including shipping costs both ways. We also gave this customer an option of $10 off of the price instead, if he wanted to keep it with damaged packaging, since it might still be displayed if that was the intent. > Our acquisition cost, for the record, is not $5. With out-of-production products, we often pay higher prices too, in order to have the less-common stock. The main complaint is that we won't replace the item, but really - we can't ship what we do not have! So we have done the best thing we can: offered a full refund including shipping. I'll apologize again for the mistake we made in not packaging the item better. Our warehouse team is aware of it and we hope it will not happen again. But I think our response has been quite reasonable and hardly a reason for a boycott. An item arrived damaged, we were notified, and we agreed to refund the full amount of the purchase including shipping both ways. |
05-01-2012, 10:45 AM | #27 |
Banned
Join Date: Jan 2010
Location: Refrigerated Aisle
Posts: 20,293
|
Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!
Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! Bees!Bees! Bees! |
05-01-2012, 10:50 AM | #28 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
|
Gawd I hate Oprah
but I hate her audience just slightly more |
05-01-2012, 10:55 AM | #29 |
Hisstank.Com General
Join Date: Oct 2008
Location: Atlanta
Posts: 11,379
|
I can appreciate the position of both sides, and giving a full refund including shipping is fair IMO.
However, something doesn't seem to add up. Why did the OP specifically quote toywiz as stating "it would cost too much", and why is the Renegades SS still listed for sale and "In Stock"? GI Joe 30th Anniversary 3 3/4 Inch Renegades Action Figure Storm Shadow [Cobra Ninja] |
05-01-2012, 11:17 AM | #30 |
Banned
Join Date: Sep 2007
Location: Boston, MA
Posts: 19,093
|
Quote:
I can appreciate the position of both sides, and giving a full refund including shipping is fair IMO.
However, something doesn't seem to add up. Why did the OP specifically quote toywiz as stating "it would cost too much", and why is the Renegades SS still listed for sale and "In Stock"? GI Joe 30th Anniversary 3 3/4 Inch Renegades Action Figure Storm Shadow [Cobra Ninja] Cause they dont wanna give up another $75 figure. |
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Anyone ordered from ToyWiz.com? | General Hawk 7 | General Discussion | 1 | 11-12-2010 03:21 PM |
$3.99 Wave 10 at toywiz.com | Dunklar | G.I. Joe General Discussion | 62 | 10-09-2008 01:22 PM |
Toywiz.com | Derek2783 | Buy/Sell/Trade Feedback | 4 | 03-05-2008 09:22 PM |
Toywiz.com just came through.. | Irid70 | G.I. Joe Toys Modern & General Discussion | 2 | 01-07-2008 01:07 PM |
|
|
Recent Off Topic Threads |
What song are you listening to? |
2024 Toy Hauls |
Hisstank Late Night thread... |
G.I. Joe March Madness 2024 Championship Battle Armor... |
1:18 Airwolf kickstarter |