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Thread
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Bad eBay Buyers/Sellers List
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07-14-2009, 06:52 AM
CG76
Scarred Cobra Officer
Join Date: Oct 2007
Location: New Jersey
Posts: 4,612
Let me ask you a question, if you sold something, would you like to get paid right away or have to wait 5-7 business days after the auction ended? Or if you won something, would you rather get that item earlier or later? So my point is here is that buyers want their stuff as soon as they can get them.
Typically, sellers would ship 1-2 days after payment in my experience.
From my perspective, when I sell something whether here at Hisstank or eBay I try to provide the best possible service to my customers. So I always ship the item the next day or the day after and I email them with a tracking number. But I always would email the customer after the auction or sale has been completed, thanking them for their business and telling them when the item would ship and that a tracking number would be provided when available.
It makes sense that if you are mailing a lot of items that they would be delayed by some days. But I recommend notifying the customer after the item is sold or won that the shipping is going to be delayed and tell them the reason. Why? Because it's good customer service. With all the fraud happening on eBay, a lot of customers easilly get antsy.
I typically would email the seller if I don't get the item after a week.
Not every customer is going to read the fine line in any agreement (i.e. credit card agreements). So it's always good to remind them of the key points such as when the item is going to be shipped and a tracking number so that they don't have to worry.
Last edited by CG76; 07-14-2009 at
07:02 AM
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