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Thread
:
Movie Toys Might Be Released Earlier Than Expected
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06-17-2009, 12:12 PM
Jmacq1
Crimson Nerd
Join Date: Dec 2008
Location: Virginia
Posts: 12,579
Quote:
Originally Posted by
The Commander
Well the Customer Service rep I spoke with had pulled it up on her terminal at said they were slated for June release (mind you this is not a HTS.com rep). So I'm going to ignore the fact that you think the rep is ignorant.
Sorry...answering release date questions isn't really what customer service is there for, and we've heard PLENTY of stories about what "Customer Service" said that haven't panned out over the years. Didn't we just have one a few weeks/couple months ago claiming that a FLAGG must be in the works because a Hasbro Customer Service person said "It's marked as Top Secret in my system?"
Her terminal may very well have said "June" on it...but that could just as easily have been a
shipping
date and not a
release
date. Or it could have been for a specific product (Say, MARS Trooper 3-packs). There are a bazillion different possibilities for miscommunication or misinterpretation involved here.
On top of all that, if the release date had been abolished/moved up...you would think that Hasbro would find a way to communicate that to the fans. They've been talking about "July 11th" for a while now. It's not like it's that hard for them to launch a quickie press-release to let folks know to start looking.
Jmacq1
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