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Overheard at Target
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02-26-2021, 06:51 PM
Jmacq1
Crimson Nerd
Join Date: Dec 2008
Location: Virginia
Posts: 12,579
Quote:
Originally Posted by
BeachheadMatt
Also, you assume that they're only laughing at collectors. I was just making the overall point that treating your customers poorly will eventually come back and bite you in the ass. Eventually, you reap what you sow.
I would wager about 99 percent of the people that shop at Target on any given day aren't getting laughed at by anyone associated with Target in any way. They're not being thought about at all unless they do something to make themselves stand out (for good or for ill).
And about that same percentage are not leaving the store particularly dissatisfied even if they might not be overly thrilled, either.
Either way, laughing at/about a segment of customers isn't going to hurt your business if the segment of customers being laughed at deserves that or more. Those who act ridiculous should be ridiculed. Run of the mill Target employees aren't the bad guys here.
I have plenty of problems with how Target handles preorders and distribution of their exclusives. I never found a Viper in the wild despite considerable efforts and a lot of gas money spent to do so. Does this mean I'll never shop at Target again? No, it doesn't. Because as far as action figure collecting goes few, if any of the alternatives are much better (if at all), outside of paying "smaller online retail markup" and even then you often have to be quick on the draw or constantly haunting websites for the moment they restock.
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Last edited by Jmacq1; 02-26-2021 at
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