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Thread
:
Bad eBay Buyers/Sellers List
View Single Post
01-05-2012, 12:45 AM
sirt8669
★GIジョー タカラ★
Join Date: May 2008
Location: New Taipei City, Taiwan
Posts: 3,256
Got them, here are the claim comments.
Quote:
Details you provided:
The item doesn't match the seller's description.
You have already contacted the seller through eBay Messages
You paid on Dec 27, 2011
The seller has responded to you
The seller isn't working with you to solve the problem
You entered the phone number *************
We will not share your phone number with the seller.
The item is damaged
Additional information:
"Seller stated no returns in his email and after notifying him that parts of the vehicle had been modified and pieces were broken he offered to send replacement parts but in similar condition and I requested a refund as there is no sense in replacing bad parts with bad parts and have received no reply since. "
You wanted:
A full refund
Quote:
Seller's message:
"I have returned emails. I have been out of town since before the New Years. The parts I will send you to replace the ones your not happy with are unbroken period. The parts are repaints as described. On your last message you changed what your saying and said the parts looked better in the pic which seeing them in person theyre not what you thought. Honestly, the parts I sent with the tank were unbroken and unmodified. Ive been more than fair trying to work with you on this knowing the parts were undamaged. I said I would replace with the same repaint and unbroken. In the case filing your saying bad parts even though they are unbroken but thats what you have stated the problem is. I stated these parts were repaints.You didnt ask questions about the color or request pics of the repaint. I cant judge the quality because it would have different values to different people. I can send all the pics you want so you can judge if repaint quaility is an issue."
Quote:
Your message to the seller:
"So now you are saying that the parts are not broken that were sent with the tank? I sent pics and you even agreed with me that the parts were clearly damaged. Not sure why you are changing this now. I prefer not to deal with modified parts. I just prefer to send the item back and receive a refund. If you mentioned in your description that the turret gun was cut up and the battery cover was also cut down and modified making them damaged, I would not have bid on the item."
Quote:
Seller's message:
"Like I said I tried to work with you knowing these parts had no issues. There would be no reason to modify a part that goes to a tank that was made on the same mold 3 years later in the same color. I see the parts were cut on. I didnt cut them. I would have no reason to cut them. I was here when my brother painted them which the pics you sent dont even appear to be the same color. The replacement parts should fix this problem if thats truely your issue. If I had done wrong here I would take it back with no problem. This is where I stand on this and Im sorry we couldnt come to an agreement."
Quote:
Your message to the seller:
"Now you are just flat out lying man. I am done with you. You keep changing your stories. I sent pics of the exact parts you sent me in comparison to the parts that originally come on the CAT tank and the original parts that come on the Mobat. Your parts were clearly damaged. You even contradicted yourself in your reply, saying that the parts had no issues then admitting they were cut. Stating that their would be no reason to modify the part even though the parts were clearly modified, that makes a lot of sense. You did wrong here and obviously won't take it back so suit yourself. I have the emails from you that I need so I will forward them onto ebay. Thanks!"
Quote:
Your message to eBay Customer Support:
"The seller is blatantly lying and it is quite clear in his emails. I have emails from him prior to opening the case where we discussed the issue and now he is changing it. If these emails are needed, I can gladly forward them, they are in my inbox on ebay. I also sent him pictures of the damaged parts and he admitted they were damaged."
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