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Thread
:
TRU has "Senior Banking Officers" in stock!! .... mini rant
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08-18-2008, 09:42 AM
jgasbo1
Crimson Commander
Join Date: Jan 2008
Location: Oakdale, PA
Posts: 581
Quote:
Originally Posted by
Kaisugi
This is just silly. You say that they are not called 5 packs. Ok fine, and then you say that collectors know much more than the staff, ok that's true too. So what should I do? Start directly with the longwinded hard to follow name of the product? I know for a fact that starting with the general item type/name is a good way to go while she walks to the section, then explain in further detail once she's there or you'll have to repeat everything. For the record, I did explain the product properly, and gave the proper names of the products once she was at the action figure section. For the sake of this post, I skipped a few lines to get to the point. Why are some of you guys taking this sooooo seriously?
Kaisugi, you are a 1000% correct. I agree that asking in this method produces the best results. If you get too specific right off the bat, you throw most people for a loop. Also, why drive and spend $ for gas when you can politely ask the customer service rep to check for you. Its called using your brain.
Also, I enjoyed your thread here, because it has happened to me as well...probably most of us for that matter. I once called Target asking for GI JOES, and the toy mangaer stated that all GI JOE items went on clearance after Christmas???
At TRU, most emplyees should know their toy lines...its all that they sell.
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