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Thread
:
Ebay advice needed!
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03-03-2010, 11:04 PM
Gyre-Viper
Gary Goggles
Join Date: Apr 2009
Location: joedeclassified.com/forum/
Posts: 18,094
Quote:
Originally Posted by
Firefly77
I've only been using Ebay for about a year and I've never had any problems with the vendors there. I'm certain that some of my fello tankers are ebay veterans. Experience leads to wisdom, so I turn to you. Recently I ordered the Best of the 80's DVD battle pack for a reasonable price. Heck, I thought it was a good deal. Anyhow, a fe days pass and I don't get an email saying that the item has shipped. I decide to give it 2-3 shipping days before contacting the seller. After all, it says that the item may not ship for 2-3 days. This is just the first time that business day three passed without shipping confirmation.
So I dropped them a note, asking if the item had shipped. They replied that they had meant to contact me earlier but that they didn't. There was a problem with my order. Apparently the Alpine figure had a little paint on his torso that as not in the item description. So basicly they tell me that the item was in worse condition than described, so they thought they should contact me to tell me. I appreciated their being straight with me about Alpine, but then again, they didn't reach out to me, they responded to my question.
Then he tells me that we can cancel the order if I don't ant the item. I think I still want the item though, as a little paint mark won't bother me. However, he goes on to say that if I still want the item, we can cancel the order and he'll repost it for the same price with a more accurate description. So, either ay we'll have to cancel the order.
Here's my question. Is this guy right? If the item is not as described, and he tells me so, do we have to cancel the order only to initiate it again for the same price? If one was really trying to avoid trouble with ebay, wouldn't he have listed the item correctly or contacted me first? I don't know. That's why I'm asking my friends on the tank. A lot of you guys and gals do the ebay thing and you could probably tell me if this is normal or advise me on what to do. I have no reason to believe that this guy is less than legit, but I'm afraid to pass up this deal by cancelling the order.
Any advice or comments would be appreciated. If the seller is a tanker, and you recognize this situation, maybe you can clear it up with a PM. Like I say, I'm relativly new to ebay and it's practices. Thanks!
there is no reason he should be doing this unless he's afraid you're going to leave him negative feedback since ebay is really making it hard
for sellers in that respect.
so to save his own ass he's probably doing this so that you can't
escalate a claim against him.
HOWEVER if you were to escalate a claim... ebay reads all the messages you've ever sent to a buyer etc/vice versa which maybe he's unaware of.
THAT being said... it really is odd that he'd go through all of this.
it's not normal.
since you have already paid him... and a refund takes a long time
through pay pal ... it sounds fishy.
you might be better off being pre-emptive and opening a claim against
him. i mean you have 30 days from purchase to do so...
but if you pay and he cancels... you don't get your money back
immediately and honestly since pay pal will be unaware of
it (since there's no claim) he can take your money.
i mean it's not that black and white but pay pal disputes can get
really complicated.
you definitely have an odd situation on your hands.
I'd email ebay right away and explain the situation.
cover your ass.
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