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07-26-2017, 11:39 AM | #171 |
Bucketbot
Join Date: Jan 2016
Location: ATX
Posts: 1,402
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Quote:
It is my assumption, they are giving a freebie figure for those who pledged at specific levels. I had purchased a 3 pack, and have 4 figures showing in the backerkit, along with a digital copy of the graphic novel. I submitted a question about the dollar amount not matching via the KS as they requested. The backerkit doesn't seem to plan for my shipping. |
07-27-2017, 12:21 PM | #172 |
Iron Grenadier
Join Date: Apr 2014
Location: NYC
Posts: 524
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The description on the kickstarter clearly says we'd be getting 27 figures if the unlocked deluxe figures remained unlocked and then goes on to discuss the added bonus blank, armor, weapon additions. And now they are trying to say we are only getting 25 figures and the blanks, armor and weapons are in place of the deluxe figures spot.
It's not a huge deal but I had everything planned out thinking I'd be getting the 27 figures promised. |
07-27-2017, 12:34 PM | #173 |
Gunslinger
Join Date: Nov 2007
Location: MidWorld
Posts: 38,081
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Same here.
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FS/FT: Planet Grn Valley, Eagle Force Action Force http://www.hisstank.com/forum/g-i-jo...sell-list.html |
07-27-2017, 01:29 PM | #174 |
Crimson Guard
Join Date: Jan 2008
Location: Hope, ME
Posts: 4,732
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Looks like they fixed that. From the comments:
Quote:
@T and the rest of the All In and Double down backers Message US the additional two figure you want and we will Manuel add them to your backer kit survey
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07-27-2017, 02:03 PM | #175 |
Gunslinger
Join Date: Nov 2007
Location: MidWorld
Posts: 38,081
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Message then how? I have to admit the backerkit process has been very off putting for me so far. It's a confused jumble to order, the prices and quantities need to be updated apparently. It's a lot of extra effort I don't need.
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FS/FT: Planet Grn Valley, Eagle Force Action Force http://www.hisstank.com/forum/g-i-jo...sell-list.html |
07-27-2017, 05:14 PM | #176 |
Crimson Guard
Join Date: Nov 2007
Posts: 2,434
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Your first resort for messaging a KickStarter campaign is to message through KickStarter.
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07-27-2017, 06:25 PM | #177 |
Gunslinger
Join Date: Nov 2007
Location: MidWorld
Posts: 38,081
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I was an All-in backer and I haven't been sent any notification about this. Does that mean I'd be SoL if I didn't come in here and read that post? I'm feeling a little left by the wayside as no effort has been made on the part of the campaigners to reach out to us to fix these issues. I shouldn't be having to fix this myself.
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FS/FT: Planet Grn Valley, Eagle Force Action Force http://www.hisstank.com/forum/g-i-jo...sell-list.html |
07-27-2017, 08:05 PM | #178 |
AWOK Tribe
Join Date: Jun 2017
Posts: 6
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Hey man I'm having trouble logging in to the Tank. Can you relay this message.
We are sorry for the hassel, we are working hard to fix the initial bugs and will happily fix any errors or issues you're experiencing. 1.Your Shipping will be manually corrected once you make you selections and add ons. 2. The All In Backers and above get 2 more action figures, please message us on the Kickstart (not comment that will get barried) and we will add those items for you with no charge of course. 3. If you start to get frustrated please, contact us, we want you to enjoy picking out your items and will be more than happy to help you add items change items and fix shipping errors. Best Jason |
07-27-2017, 08:06 PM | #179 |
Cobra Viper
Join Date: Sep 2007
Location: Louisiana
Posts: 300
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We are sorry for the hassle, we are working hard to fix the initial bugs and will happily fix any errors or issues you're experiencing.
1.Your Shipping will be manually corrected once you make your selections and add ons. 2. The All In Backers and above get 2 more action figures, please message us on the Kickstart (not comment that will get barried) and we will add those items for you with no charge of course. 3. If you start to get frustrated please, contact us, we want you to enjoy picking out your items and will be more than happy to help you add items change items and fix shipping errors. Best Jason |
07-27-2017, 09:08 PM | #180 |
SurveillancePort.com
Join Date: Feb 2007
Location: M.A.R.S. EVERGLADES ARMORY
Posts: 21,465
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Guys, if you have any issues, take the note above and reach out to Jason on Kickstarter directly. Problem can't be fixed if they don't know that you have a problem.
smewches <3 |
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