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08-26-2009, 10:33 PM | #51 |
Crimson Guard
Join Date: Sep 2007
Location: New Castle, Delaware
Posts: 4,498
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Quote:
You sir, are a disgrace. Stephan Pastis would be proud.
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08-26-2009, 10:35 PM | #52 |
Crimson Guard
Join Date: Sep 2007
Location: New Castle, Delaware
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Ahhh, this thread is bringing back the best and worst kinds of memories. If I could impart one lesson upon y'all, don't be 20, in the summer, working in an inner-city retail store. At least in Pittsburgh, people go crazy in the summer.
I did get into a fight once with one of the older 01s, over a case of spilled pallets. It wasn't too bad, actually kinda fun. Weirdly honorable, the tattooed-up veteran dude was impressed that I could hold my own, so no hard feelings came of it. The other 01's got a good laugh, management never knew, so everything was cool. However, there was this one time. I was carting crates through the toy aisle to the sports section (hooray for moving poorly-stacked ammunition!), and somebody throws a nerf gun at me. To clarify - does not shoot darts, throws the gun. Some of the ammo gets knocked over, I sigh with relief when the pallet doesn't explode, and I turn around. And there they were, this gang of six 10-year olds or so. No parents, just the little ragamuffins. Of course, I think it was just an accident, and hand the gun back over to one of them. Then, like magic, they all start throwing those big dogeballs they keep in that elastic cage thing. Like, they just had them, out of thin air. They're having the time of their lives, the godforsaken Lost Boys, and I'm being pelted with inflated plastic from the toy aisle to linens. My manager is walking up the aisle, and he sees me just running for hell toward the back room, screaming some profanity about "hell children," while the kids are chucking anything they can get their hands on at the outlander. I get to the stockroom, and wait for awhile. Manager comes in, chuckles, says it was something about "no girls allowed in the boys section." I'll never go into a K-Mart again. Plus, I just look horrible in a red collared shirt.
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08-26-2009, 10:36 PM | #53 |
Hisstank.Com General
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Location: Atlanta
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08-26-2009, 10:39 PM | #54 |
Mad Scientist at Large
Join Date: Jun 2008
Location: Portland, OR
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08-26-2009, 11:01 PM | #55 |
Banned
Join Date: Jan 2008
Posts: 1,509
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I remember when working at KB Toys in management at a higher volume store and some lady called 911 on us because we would not return her opened,broken video game disc, after we only offered to exchange it for the same title as the stores policy stated..she wanted her money back and had a complete fit because we offered the same game.The game looked like someone stepped on it and was cracked.Anyways, the mall security got involved, then the Police came and took her info and warned her that this was not an emergency and threatened arrest if she ever did it again..what a fiasco over a stinken video game
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08-26-2009, 11:09 PM | #56 |
Cobra Viper
Join Date: Nov 2008
Location: Michigan
Posts: 157
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hmm...I have spent 3 years at Toys R Us (1993-1996), Babies R Us (2002-2005) and because I am a glutton for punishment, Toys R Us again (2006-2008)! Anyway, believe me when I say that I have seen and been a part of MANY odd events!
Remember the year the Power Rangers came out? I do. We had them on the shelves all summer and NO ONE purchased one! We would literally dust them off! Then, the show starts in September and the shelves were empty in a week. Even the crap that had piled up in the back room was gone. We had nothing but empty shelves, nada, zip. Angry parents would accuse us of hiding them in back (for what purpose, I have no idea). We would get cursed out by adults. Some employees were threatened with physical violence (not me unfortunately) and the dreaded Christmas season approached...Christmas with no Power Rangers! On one Sunday night in December we FINALLY got a shipment in. The manager on duty said, "Screw the rain checks, we're selling these." I suggested he get security or something before making any announcement, but he said the parents in the store could fight to the death over the Rangers. About a half hour later I was on top of a tall ladder, hanging a bike on the salesfloor when the Power Rangers are brought out and the announcement is made over the intercom. I just sat on the top of the ladder and watched as the parents descended upon the toys like zombies to warm flesh. The best part was, I had the BEST view of some parents fist fighting each other for the cheaply made Power Ranger toys! Remember how the Yellow and Pink Rangers looked like the guys? Horrible toys... Another time, in the Christmas season of 2006, a woman about my own age was there with her mother and they were desperately looking for some Lego sets of Pirate ships. I was on my way to the bathroom, so since it was on the way, I showed them where to find them. This woman then says she will f*ck me to show her thanks! I just sort of stared at her blankly, unbelieving of what I just heard. I was married at the time, so I wasn't interested. I just said thanks for the offer but it was unneeded. Now that I think back on it, I wonder if it was some undercover thing for NBC news or something... As for Babies R Us...hey, I was dealing with pregnant women all day, every day! Some of them were even my fellow employees! I'm glad those days are in the past. There's a couple of my weird tales.
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08-26-2009, 11:45 PM | #57 |
The Sensei
Join Date: Dec 2008
Location: Idaho
Posts: 173
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Quote:
Dude I can totally relate. I worked at TRU out of high school for several years. I can safely say that the majority of my days there were probably my worst days in retail just from the sheer number of stupid customers we had to deal with. Throw in incompetent management and some of the most dishonest co-workers in history and you can pretty much top it off. My best story would have to be one of the many times I had to call on a declined credit card and tell the customer their card couldn't be accepted. I was a front end supervisor at the time so I got all the fun jobs like that. We had a basic script to follow since this can sometimes be a sensitive and embarrassing thing. I was always careful to be as discreet and polite as possible. Most people know they've hit their limit and are cool. However this particular time I had to inform a gentleman that his card was declined and he went ballistic on me. He started screaming and yelling and cursing me out, just generally making a huge scene and being a total douche. I listened patiently telling him that if he wanted to step out of line and come with me to the desk he could call his credit card company and find out why his card was being declined. I tried to explain that I have no control over whether his card is accepted or not and if he couldn't stay calm I would have to ask him to leave the store. At this point he flew into a complete rage and started throwing his stuff off the counter and swearing even more. All this in front of a line full of customers and his own two little kids! I finally got him over to the service desk and tried to explain again that he really needed to calm down or he would have to leave. I told him again that I would be more than happy to let him use the phone to call his credit card company to sort this out. He wouldn't stop screaming so I finally called the store manager up front to deal with him. When the manager got there he started freaking out on her and telling her how I refused his card and then yelled across the store to the cashier that his card was declined which was embarrassing to him and very unprofessional. At this point I just had to laugh becuase the only one causing all the commotion and embarrassment was him! That really pissed him off. He began threatening to come behind the counter and throw me through the front window. I laughed again and told him to try it. My manager said I could take a break and she'd handle it. Somehow she got him calmed down enough to get him on the phone with his credit card company. Turned out the dude was using an expired card. He knew it was expired and he had the new card in his wallet right next to the old one. He just didn't think he should have to activate his new card and that he should be able to use his old card as long as he wanted. In fact he even yelled at the person from the credit card company and started swearing at them when they told him that wasn't the case. In the end he activated his new card, finished paying for his purchases and walked out becoming the biggest asswipe we ever had to deal with. Congrats dude, you're an a legend now. |
08-26-2009, 11:48 PM | #58 |
Cobra Viper
Join Date: Feb 2009
Location: Pittsburgh
Posts: 292
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Like I said, everyone goes crazy in a Pittsburgh summer. Myself absolutely included Wasn't funny when it happened, but now I can look back on it and laaaaugh. Well, cry a little, but mostly laugh.
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08-27-2009, 12:01 AM | #59 |
Hisstank.Com General
Join Date: Oct 2008
Location: Atlanta
Posts: 11,379
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These are great. I've never had to work retail a day in my life, but my brothers did. They did it all grocery stores, fast food, retail. Scared me straight I suppose.
I'd still love to hear more Hot Wheel collector stories. |
08-27-2009, 12:05 AM | #60 |
The Sensei
Join Date: Dec 2008
Location: Idaho
Posts: 173
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Oh man, the Hot Wheels collectors are the WORST! Followed closely by the Starting Lineup collectors from back in the day.
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