|08-05-2009, 01:36 PM||#1|
Join Date: Feb 2007
Location: Marysville, ca
i thought id share a positive HTS story with you. a year or so ago i ordered a case of the gi joe pastic cases. I get the email saying it was shipped. i get it and lo and behold the box contained..........
1. no order sheet
2. a green goblin spiderman figure
3. 2 car sets (came with like 3 mini tonka type cars, a toy boulder, play map, road signs ect)
i look in my account a few days later and it says my order was delviered. I call them up asking WTF. they ask for the order number i got and i tell them there was none in the box. long story short they 2 day my cases to me for free and told me to keep the other stuff. I sold the green goblin in the store i think, gave one of the car sets to my son and gave the other to my little nephew (his birthday was the following week).
Just thought id share that they screwed up but in my case made it right and my son has lost most of the pieces to that set but still has a couple of the cars around he plays with
check out my store for great deals
|08-05-2009, 01:54 PM||#2|
Join Date: Jul 2009
Location: I'm a rocka! I'm a rolla! I'm the outta controlla!!!
We're looking for a few good (bad) snakes for the Tank RPG game!
Join us here: http://www.hisstank.com/forum/g-i-jo...nt-thread.html
|08-05-2009, 01:58 PM||#3|
more than a conquerer
Join Date: Aug 2008
Location: I helped take the BST Forum here to heights never known to mankind! For real, yo!
well op there really is a first time for everything!
HonestAbeJoeHooah member of the 435+ feedback club!
|08-05-2009, 02:03 PM||#4|
Join Date: Feb 2003
Location: Greensboro, NC
Even though I myself decided to never buy from HTS again, There was one time a year or two ago when they came through fairly well:
I bought two Star Wars Titanium figures, I recieved one of them and a Tooth Tunes toothbrush for High School Musical. I called up HTS and told them what happened, they said they'd get my other titanium figure out to me. A few days later I got the figure and they never asked for the toothbrush.
Then last year they screwed me on a magnet and I decided to protest against them and never buy from them again (The magnet was a final straw kinda thing.
|08-05-2009, 02:05 PM||#5|
Sigma 6 Aficionado
Join Date: Oct 2008
Location: Dirty Jersey
Thats great for you. Congrats, HTS still stiffed me over a SINGLE GI JOE..one ( bucks total...
its cool that some People are getting good treatment, i guess it depends on which CSR you get on the end of the email/phone.
lover of all joes
find my feedback here http://www.hisstank.com/forum/buy-se...imlocksps.html
|08-05-2009, 02:08 PM||#6|
Join Date: Sep 2007
I only ordered from HTS once and there were no problems with my order.
"Hey, it's always eat or be eaten out in the battlefield. No matter who or what you're up against."--Gail (Dino Crisis)
|08-05-2009, 02:08 PM||#7|
Pittsburgh Joe since 1982
Join Date: Mar 2008
I just received my SDCC 2009 Destro figs, three sets. THE box was banged up but contents cool. I have ordered from them in the past. No problems other than beat up boxes.
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