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12-31-2007, 10:22 AM | #31 |
Cobra Viper
Join Date: Nov 2003
Posts: 104
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I pretty much agree with what everyone else has said. Customer service is key!!! I cannot emphasize this enough. Listen to your customers. It sounds like a no brainer, but you'd be amazed. When I worked in sales, we had class after class on how to listen to your customers. Now, it irritates me to no end when I'm not listened to.
As for other things to add, the two shops I deal with both have a section that's kinda the "kiddie" section. What they have in both is cheap comics and toys so that every kid that comes in can leave with something. I've even seen both shops give small kids toys or comics. It makes a BIG impression on the kids and parents. Example: Parents bring in big brother/sister looking for XYZ toys. The older sibling gets what they want, but the little brother/sister isn't old enough to be into all the comic shop type stuff. The shop keeper will give the younger kid some little nothing to entertain them, and they feel special because they got something too. It's silly, but it works. I wish you the best of luck. I'm considering something along the same lines, but more a hobby/games type shop. I might drop you PM with some questions, if it's cool. Congrats and best of luck!!
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"All of this could've been prevented if only you'd given me a little respect... I tried to gain favour from you, but nothing was ever good enough..." Armada Starscream My Feedback |
01-05-2008, 03:53 AM | #32 |
yeah......
Join Date: Jul 2007
Location: Florida
Posts: 6,292
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congrats TK for getting it off the ground, massive luck dude!
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01-05-2008, 06:50 AM | #33 |
Iron Grenadier
Join Date: Aug 2007
Location: U.S.A.
Posts: 892
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Something else to think about is Paintball equipment.
I don't know if there is a good paintball store around you, but you can start slowly by refilling C02, selling paint, cleaning guns, etc.. and I have personally seen many different "comic" shops in my area NY/CT have a corner of the store designated for this. If you ever want to see a bunch of impulse shoppers you should see my friends on a friday night or saturday morning getting ready for a weekend of paintball... They upgrade everything they can afford so they are most prepared to "Own" people on the field....and it ropes them into other things you sell. Basically find the inner child in the Big "Kids" out there. When the 20-30 year olds go into get paint and air refills for paintball, which they consider socially acceptable, they will see Joes, Transformers, Star Wars, etc from their youth and remember their childhood. They will start to get into other things like comics, toys, and your video game area. It sounds like you are going to make it as fun as possible, and that is really the best idea. But constantly try to think of ways to expand your customer base, and that is why I recommended some paintball equipment.. In a way it goes hand in hand with the Halo tournaments.. Many Halo players also play paintball. |
01-12-2008, 11:40 PM | #34 |
Hisstank.Com General
Join Date: Jul 2007
Location: That's CLASSIFIED Madam
Posts: 5,666
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Well, this coming Friday is the big day, I'm putting a few finishing touches on the displays, and Getting the last of the value comics into place.
I have some stock coming in this week from a few vendors, so all in all everything's done that can be done. Thank you all for brain storming, some of your ideas have been great. If any of you are into comics I'm going to be putting some long boxes together with about 200-250 books in them (some of the books will be rare). These will be grab boxes for 2 lucky Hisstank members. The comic value will be around $500.00 (by Overstreet guides,Wizard, and by online guides). What do I want for these boxes? Stay tuned, I'll answer that later. |
01-13-2008, 12:06 AM | #35 |
Cobra Brewmaster
Join Date: Jan 2008
Location: San jose, Ca. United States
Posts: 2,135
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I went to a store last year looking for a groo #1(marvel-epic). Found what I was looking for but it was in really bad shape (good) but had a $6 tag. I just wanted a reading copy so I took it to the counter and asked the kid working there if he can come down in price (in that condition it should be about 50 cents to a dollar tops). The kid looks at it and says "see the tape residue on the bag? That means it was hanging on our wall and is worth a lot." I then asked "so can you come down in price or not? Its worth a buck." The kid replies "No, its worth that price."
I then went to a different store, found the exact same issue in near mint condition for $2.50. Long story short, make sure your employees know what they are selling and have a brain in their head. |
01-13-2008, 12:18 AM | #36 |
Hisstank.Com General
Join Date: Jul 2007
Location: That's CLASSIFIED Madam
Posts: 5,666
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Well there will be 4 of us working there, and 2 of them have over 20 years of experience. I price them according to grade (mint-to poor, & according to the guide) So rest assured, we know how to price our product.
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01-13-2008, 12:30 AM | #37 |
I just want foam gliders.
Join Date: Sep 2007
Location: Tooele (two-willa), Utah
Posts: 18,727
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So tk... PM me your address and I'll ship you one of these to sell...
http://www.virtualtoychest.com/starc...tlecrane1c.jpg Comes complete with the pilot and a rare VISOR! Just a little something for free for your new shop!
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01-14-2008, 08:13 PM | #38 |
yeah......
Join Date: Jul 2007
Location: Florida
Posts: 6,292
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tk, wheres your store located? you live on the gulf coast right?
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01-18-2008, 08:51 AM | #39 |
Hisstank.Com General
Join Date: Jul 2007
Location: That's CLASSIFIED Madam
Posts: 5,666
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Yes, it's located in Gulfport, It's almost Monday! I can't wait.
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01-18-2008, 05:26 PM | #40 |
Infantry
Join Date: Sep 2007
Posts: 1,759
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Yeah, I agree on the elitism part. I once got attacked for wearing a Star Wars Episode 3 shirt. He went on and on about how awful it was. I can assure you I didn't buy anything that day.
Came back later that month, I had a movie from suncoast, and the guy must have remembered and started going on about why he hoped that DVD better not be episode 3 in that bag. Really didn't want to tell him it was Gilligan's Island, didnt want to risk the response that he would give. A customer is a customer whether they like, TF, G.I.Joe, Marvel, DC, anime, sports, or Disney. They should all be treated with the same respect.
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"Hey, it's always eat or be eaten out in the battlefield. No matter who or what you're up against."--Gail (Dino Crisis) |
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