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04-02-2008, 02:06 PM | #21 |
Cobra Soldier
Join Date: Dec 2007
Posts: 79
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I also pre-ordered in January. I also got a cancellation email.
I called them and they said "too bad." |
04-02-2008, 02:10 PM | #22 |
Smells Lemony
Join Date: Jan 2007
Location: Kentucky
Posts: 10,549
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Yep, just cancelled my entire order as a result.
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04-02-2008, 02:24 PM | #23 |
Bovine Excrement Viper
Join Date: Jan 2008
Location: Location? Location!
Posts: 5,887
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I just checked my order (from when they first went up) and the status for the 3-packs is listed as "Item(s) located in stock." Hopefully I don't get reamed like some of you other guys have.
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04-02-2008, 04:29 PM | #24 |
Boner Ninja
Join Date: Sep 2007
Location: The IL
Posts: 3,279
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04-02-2008, 04:29 PM | #25 |
Banned
Join Date: Feb 2008
Location: Puerto Rico
Posts: 129
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These are not available online... :(
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04-02-2008, 08:09 PM | #26 |
Cobra Soldier
Join Date: Sep 2007
Posts: 9
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What a frustrating day with these.
After seeing all the posts about cancellations, I went and checked my order to see both Joe and Cobra Commanding Officers sets canceled (from my 1/29/08 preorder). However, the Crimson Guard set was in stock. I also saw that the change of address I had to phone their customer service on to put in place on the order was NOT made. I called, did the same line of WTF questioning to the rep, in a calm demeanor, and was give the same "sorry, but, well, too bad" response to my questions about the point of preorder in the first place. I then asked to verify that the order was heading to the correct address, and was told, that yep, it was heading to my current location. Then, this afternoon, I got a ship order for the CG set. To my old address, 450 miles from here. So that preorder yeilded 33% of what I ordered, and in the end, it will most likely just be shipped right back to their warehouse since ground doesn't forward. Way to go, TRU. |
04-02-2008, 08:14 PM | #27 |
Crimson Guard
Join Date: Sep 2007
Location: New Castle, Delaware
Posts: 4,498
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A week ago I canceled my pre-order for the Crimson and Joe 3-pack, after deciding that all I actually wanted was the Joe pack. Not claiming I saw this coming or anything, but I'm optimistic we can find these in stores.
__________________
danielmford.com |
04-02-2008, 08:37 PM | #28 |
Cobra Undertaker
Join Date: Feb 2007
Location: Pottsville, PA
Posts: 1,700
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I'm very tempted to do the same thing.
I got the email...called, and got the song and dance from the lady. I was basically told that when an item is placed on backorder status...they will do what they can to fill the order, but there is no guarantee that it will be filled. BTW...I did remember to say to her: "So, did you also take back the shipping charges for these items you cancelled...as your company was nice enough to charge me for the shipping of every item on the order when the first shipment was sent on it." She claimed she wasn't aware of that...looked at the account closer and then said "Oh." I said..."You got one week to put it through...or I call Capital One and tell them of this fraud." Figured the least I could do was give them the same customer service they gave me.
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COBRAAAAAAAAAAAA!!!!! My feedback thread: http://www.hisstank.com/forum/buy-se...ght=apacolypse |
04-02-2008, 10:09 PM | #29 |
The Last Resort
Join Date: Mar 2008
Location: CA.
Posts: 2,465
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anyone wanna sell me an extra set if u got em?
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04-02-2008, 10:30 PM | #30 |
Cobra Soldier
Join Date: Dec 2007
Posts: 79
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I also questioned the point of preorder, and she said "the manufacturer probably promised X amount of items and then sent Y amount of items" and then she told me that they were "probably" canceling preorders because they weren't getting any more of these! I just don't get it. Poor business practices. :(
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