|12-30-2009, 02:48 PM||#21|
Join Date: Nov 2008
I received a Skysweeper and Snarler instead of a Sharc and Lava Pod before X-Mas and finally called customer service yesterday. As the rep. was asking me for the item numbers, I realized all the Alpha vehicles have the same Store Number (24333011). Each vehicle has a different Online Item Number, but the rep. seemed only interested in the store number. That's got to be the problem right there. If these online orders are filled at retail stores, and all the alpha vehicles have the same stock number at the retail stores, who knows what you'll get.
The rep. had a heavy accent, but I think UPS is coming to pick up the items from my house. Once they're received at the warehouse, I'll get a full refund.
If UPS doesn't show up within a week, I might just take it up with my credit card company. Has anyone done that before? Do I have grounds for a dispute?
|12-30-2009, 02:51 PM||#22|
Join Date: Feb 2009
the HTS has them up on the website are they becoming internet exclusives ?
Feedback for me
ďSi vis pacem, para bellumĒ
|12-30-2009, 06:40 PM||#23|
Join Date: Jan 2007
I don't think that's the case at all. You see them listed at HTS.com and other sites earlier than you see them at retail simply because site warehouses don't have to wait for shelf space the way a local store would. Odds are Wal-mart and other stores had some of these toys sitting in the back for a month or so. I know for a fact that was the case with the Battle Stations and MP Skywarp. Locally, the Wal-Mart here had them, they simply didn't have the space to display them.
Tales of the Dead Eleven:
--How is it that I'm wearing a grey undershirt... but my bellybutton lint is still blue?
|12-30-2009, 07:45 PM||#24|
Join Date: Jun 2008
Location: Athens AL
Kmart really screwed the pooch with these.I was one of the guys who order the Tiger paw only to get the Skysweeper.I was able to get my money back at a Kmart store but still.If they have it listed on thier site it should be the right thing.Uhm,they have the new HIss on thier site.Uhm no they don't.
|01-02-2010, 03:48 PM||#25|
Join Date: Aug 2009
Location: Valley Village, CA
My order for the Sharc got canceled as well, but at least I don't have to go through the hassle of trying to return something I don't need. I did find a Skysweeper at my local Kmart, the first I've ever seen on the shelves, but definitely no wave 3 vehicles anywhere.
|01-02-2010, 07:13 PM||#26|
Join Date: Dec 2009
Location: No location given
That's a ripoff!
My newest figures:
|01-02-2010, 07:37 PM||#27|
Join Date: Jun 2009
Location: Normandy SR2
|01-02-2010, 08:52 PM||#28|
Join Date: Oct 2009
Location: summersville, wv
I called kmart.com's number and asked about this and they said that it was not true, now I'm not saying that u guys are not saying the truth cause I believe you, I am only telling what I was told. That they were available and that if ordered it would be shipped. They were concerned that I was informed other wise , but was certain it would not happen.
|01-02-2010, 09:00 PM||#29|
Join Date: Sep 2008
Location: Northwood, NH
Well it happened.
Of course they're going to say it wouldn't happen.
|01-02-2010, 09:19 PM||#30|
Join Date: Sep 2007
Location: Kansas City
what? k-mart uses the internet, and they have a website. who knew?
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