|01-29-2010, 05:22 PM||#31|
Join Date: Aug 2009
Location: Las Vegas
Nice! I guess that was worth all the headaches Hasbro put you through during the past few weeks.
I didn't want to gamble on Hasbro's customer service (I know, I live in Las Vegas!) which is why I did the "store exchange" method.
|01-29-2010, 05:35 PM||#32|
Join Date: Aug 2009
Location: United Kingdom
Thats bad but if thats there policy there is nothing you can do. I would see the manager of the store or see if you can get the decalls off ebay will save all the hassel of posting the Night Raven off.
|01-29-2010, 05:48 PM||#33|
Join Date: Jul 2009
I had two things happen like that. Back when the Target HISS came out I got one with one of the rollers "deformed"...bent bad enough that it wouldn't roll. Since it was a Target exclusive they said that there was absolutely nothing they could do and all I wanted was a replacement and even explained that one would work from a regular HISS Tank but it didn't matter.
That was around the time the Target ones were getting hard to find and the Black ones were coming out. I got very lucky though...the manager at Target had one sent from another store to theirs...which btw almost never happens and they let me exchange it. Later I bought a Black HISS at Toys R Us and had the decal problem you mentioned.
I called hasbro again and they refused to do anything stating that they didn't have separate parts...I guess nothing they have is American made anymore or even assembled here...which is a whole other issue in itself. I had to exchange it where I bought it.
I hate doing that because returns like that can drive up the purchase price for the consumer and that's a shame for such simple matters. You've actually had better luck my friend even though is a complete pain in back end!
|01-30-2010, 09:57 AM||#34|
Ninja hiding in a tree
Join Date: Jan 2010
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