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08-07-2009, 07:28 PM | #1 |
Iron Grenadier
Join Date: Apr 2009
Location: Not who you remember.
Posts: 530
|
Anyone order from there and have problems?
I ordered 1 SET Joe/Cobra (2 packs) and 2 more Cobra sets to army build...and they only sent me 3 sets total 1 Joe, 2 Cobra. I should have received 1 Joe, 3 Cobra. Augh. I am wondering how good they are at fixing shipping/order mistakes. Anyone have experience with the site having these types of problems? Thanks in advance.
__________________
After 9667 pages (on my computer), I am the first to hashtag the Marvel Universe thread. #budgetballin #budgetcollecting #WingZero. |
08-07-2009, 07:29 PM | #2 |
Mad Scientist at Large
Join Date: Jun 2008
Location: Portland, OR
Posts: 14,793
|
Quote:
Anyone order from there and have problems?
I ordered 1 SET Joe/Cobra (2 packs) and 2 more Cobra sets to army build...and they only sent me 3 sets total 1 Joe, 2 Cobra. I should have received 1 Joe, 3 Cobra. Augh. I am wondering how good they are at fixing shipping/order mistakes. Anyone have experience with the site having these types of problems? Thanks in advance. You poor, poor soul. How I pity thee and the trials thou shalt have to endure. |
08-07-2009, 07:31 PM | #3 |
Iron Grenadier
Join Date: Apr 2009
Location: Not who you remember.
Posts: 530
|
Quote:
Also researched their phone number on BBB and found that. But it's like 1:30 in Hawaii and 7:30pm on the East Coast so I doubt anyone will be there.
__________________
After 9667 pages (on my computer), I am the first to hashtag the Marvel Universe thread. #budgetballin #budgetcollecting #WingZero. |
08-07-2009, 07:36 PM | #4 |
Mad Scientist at Large
Join Date: Jun 2008
Location: Portland, OR
Posts: 14,793
|
Quote:
Great? Meaning what? I emailed customer service as soon as I opened the package and determined that I was missing one pack.
Also researched their phone number on BBB and found that. But it's like 1:30 in Hawaii and 7:30pm on the East Coast so I doubt anyone will be there. Edit: And yes, I speak from experience. |
08-07-2009, 07:42 PM | #5 |
Iron Grenadier
Join Date: Apr 2009
Location: Not who you remember.
Posts: 530
|
Hmm. Maybe they can just deal with my credit card company directly. I'll give them a day or so.
__________________
After 9667 pages (on my computer), I am the first to hashtag the Marvel Universe thread. #budgetballin #budgetcollecting #WingZero. |
08-08-2009, 01:55 AM | #6 |
Crimson Guard
Join Date: Jul 2008
Location: Poughkeepsie, NY.
Posts: 2,258
|
Quote:
Anyone order from there and have problems?
I ordered 1 SET Joe/Cobra (2 packs) and 2 more Cobra sets to army build...and they only sent me 3 sets total 1 Joe, 2 Cobra. I should have received 1 Joe, 3 Cobra. Augh. I am wondering how good they are at fixing shipping/order mistakes. Anyone have experience with the site having these types of problems? Thanks in advance. |
08-08-2009, 02:08 AM | #7 |
Iron Grenadier
Join Date: Apr 2009
Location: Not who you remember.
Posts: 530
|
Quote:
The exact same thing happened to me!!! I emailed them and they requested pics of the box they came in (which was good because the box could only hold 3 not the 4 I ordered and the pics showed this. I took the pics and sent them and they emailed me telling me I would get my 3rd Cobra set when it comes in in about a week.
__________________
After 9667 pages (on my computer), I am the first to hashtag the Marvel Universe thread. #budgetballin #budgetcollecting #WingZero. |
08-08-2009, 04:48 PM | #8 |
Cobra Viper
Join Date: Jul 2008
Location: nashville
Posts: 293
|
i didnt have any problems but i may have to side with them as well and her eis why.
i bet there has been alot of scamming for the cobra sets. i bet if you said you were missing the joe set they would have said no problem. but the fact that you got a box that OBVIOUSLY was packed wrong was proof enough you have the wrong order. you can't fault a business for asking for a bit of proof. |
08-09-2009, 12:32 AM | #9 |
Iron Grenadier
Join Date: Apr 2009
Location: Not who you remember.
Posts: 530
|
Quote:
i didnt have any problems but i may have to side with them as well and her eis why.
i bet there has been alot of scamming for the cobra sets. i bet if you said you were missing the joe set they would have said no problem. but the fact that you got a box that OBVIOUSLY was packed wrong was proof enough you have the wrong order. you can't fault a business for asking for a bit of proof.
__________________
After 9667 pages (on my computer), I am the first to hashtag the Marvel Universe thread. #budgetballin #budgetcollecting #WingZero. |
08-09-2009, 12:53 AM | #10 |
Serpentor Imposter
Join Date: Jan 2009
Location: Madison, WI
Posts: 3,910
|
I had no problems when I preordered the Wave 5 vehicles from them... they might have someone new working that screwed up the orders, or misread the invoice.
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