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08-06-2009, 08:31 AM | #11 |
He says he's not dead
Join Date: Jan 2009
Location: Middle Tennessee
Posts: 1,511
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I am in the same boat. My Destro's have not shipped but my Soundwave and B&W Cap have. Weird.
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08-06-2009, 08:38 AM | #12 |
The Boss
Join Date: Jul 2007
Location: Denver, CO
Posts: 6,642
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Wonder if they got hit with more orders than they had product, and are trying to avoid the fiasco that was last year's SDCC by simply not releasing orders until they get more product?
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08-06-2009, 08:40 AM | #13 |
Iron Grenadier
Join Date: Nov 2008
Location: Louisiana
Posts: 837
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yep...I hear you. They shipped my soundwave and caps-should be in tomorrow. I also ordered the Luke and that shipped out by itself on tuesday. Now I am just waitin on my destro to ship.
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B/S/T: http://www.hisstank.com/forum/g-i-jo...ml#post1364355 Feedback http://www.hisstank.com/forum/buy-se...ml#post1373635 GEAUX SAINTS!!!!!!!!!!!!! |
08-06-2009, 08:42 AM | #14 |
Iron Grenadier
Join Date: Nov 2008
Location: Louisiana
Posts: 837
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HOT DAMN!!!!!!!! it has shipped.
and like they said, yesterday afternoon. He will be in tuesday.
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B/S/T: http://www.hisstank.com/forum/g-i-jo...ml#post1364355 Feedback http://www.hisstank.com/forum/buy-se...ml#post1373635 GEAUX SAINTS!!!!!!!!!!!!! |
08-06-2009, 09:01 AM | #15 |
Crimson Guard
Join Date: May 2008
Location: Rockford, IL
Posts: 2,285
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Just called and spoke with "Kylie" (spelling?). As is true with most customer service call centers she knew nothing aside from the standard script they must have given their agents.
She reiterated that there were a lot of orders waiting to be fulfilled and that their warehouse was backed up for a couple of days. She didn't sound too sure of herself on the phone so Hasbro needs to better train their phone agents to sound more assertive about things like delays. She said to call back on Monday if I haven't received anything. Rather than labor a point with someone who is powerless to actually help me I decided to just wrap the call up. I also learned from Kylie that the Hasbro reporting system she was looking at in her computer is 24 hours old. It's nice to know that Hasbro's customer service department can be so up-to-date in giving updates on their order statuses (that was meant to be sarcasm). If I wanted yesterday's news I'd buy a newspaper! Long story short: keep the CS number handy but don't bother flooding them with calls. You'll end up talking to someone like Kylie and your order will not ship out any faster. We'll all receive our orders a little later than planned but they will arrive eventually.
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----- Rock over London. Rock on, San Diego. Lucky Charms: They're magically delicious! Claim everything, concede nothing, and if defeated allege fraud. ----- Feedback thread: http://www.hisstank.com/forum/buy-se...olyphenus.html Buy/Sell/Trade thread: http://www.hisstank.com/forum/g-i-jo...de-thread.html eBay thread: http://www.hisstank.com/forum/g-i-jo...-auctions.html |
08-06-2009, 09:19 AM | #16 |
Cobra's #1 Killer
Join Date: Mar 2009
Location: milwaukee,wi
Posts: 7,149
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i ordered a few the morning H.T.S. put them up for sale,and had them shipped standard overnight.i had mine with in two days of placing my order.your best bet for ordering is to spend on the shipping.if you go with standard shipping it's gonna take longer because the people who order with overnight shipping will get theirs sent out before people who just go with standard shipping.the extra cost is well worth it and fedex seems to be more responsible with packages than ups.my packages came right away and not all banged up.just be patient.good things come to those who wait.
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THE DELTA IS EVERYWHERE!!! Never throw rocks at a man with a machine-gun. The Man,The Myth,THE LEGEND.
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08-06-2009, 09:24 AM | #17 |
Cobra Soldier
Join Date: Oct 2008
Location: South, FL
Posts: 59
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My two Destro sets haven't shipped yet, neither has Soundwave. I ordered them all at around 8:30 am the morning they went up for sale. My Baroness orders (one of which I ordered for a friend the following day) have both shipped though. Go figure.
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08-06-2009, 09:26 AM | #18 |
Hisstank.Com General
Join Date: May 2008
Location: Woodbridge, VA
Posts: 5,420
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My first order of everything arrived a few days ago. My second one that is only destro hasn't shipped yet. I'm not worried as this is typical of hts.
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08-06-2009, 12:37 PM | #19 |
Moderator
Join Date: May 2008
Location: O-rings > Classified
Posts: 10,716
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Mine still say July 28th also but like others I have other stuff with the order which is probably causing the delay.
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Battle Android Trooper |
08-06-2009, 12:46 PM | #20 |
Iron Grenadier
Join Date: Jul 2008
Location: Rocky River, Ohio
Posts: 536
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everything I ordered besides the Destro has shipped! Highly upsetting!
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