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Comic 2-Pack Ripper jaws of life weapon problems.

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Old 01-10-2008, 05:07 PM   #11
Scoop
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Thanks for the tip Hicks. I was only planning on sending back the jaws of life weapon, not the whole 2-pack. If they require me to send back the whole pack I will pass. Maybe I will email them back to ask them what they want me to send back. I already have the figures set up and posed, so I don't plan on moving them any time soon. If worse comes to worse I will take X up on his generous offer if it still stands.
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Old 01-10-2008, 05:11 PM   #12
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Still stands for me if Hasbro falls through. But give em a try first. Worst thing that'll happen is you don't get a JOL from them, but you'll have mine as a back-up.
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Old 01-10-2008, 05:21 PM   #13
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Originally Posted by Scoop
Yeah that's what I figured. Someone must have been sleeping on the job. I think I'm going to email Hasbro about this. Hopefully they can just send me out a replacement piece free of charge. Maybe they will even send me something else for free for my troubles. My uncle has emailed quite a few toy companies in the past to complain about things, and he has received coupons and free merchandise from them.

If anyone has any stories about dealing with Hasbro when it comes to things like this please let me know.
your a reporter man, make a big enough stink and people will listen!
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Old 01-10-2008, 05:54 PM   #14
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Make sure you include a letter with name and email and have the package sent with delivery confirmation.
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