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01-14-2009, 08:11 PM | #31 |
..............
Join Date: Sep 2007
Location: ........
Posts: 4,467
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I think I'll give them a call. I'm still waiting for one Doc and the check was cashed 9/26/08.
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01-14-2009, 08:49 PM | #32 |
endlesssummerofthedamned
Join Date: Jan 2008
Location: Midway, PA
Posts: 3,773
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I think it's time to take it up with the BBB. I'm still waiting on my second Doc. Check was cashed back in September. I forgot all about it.
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01-15-2009, 02:19 AM | #33 |
Mega Super Stoned Viper
Join Date: May 2008
Location: ******, ****
Posts: 1,580
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No Doc here...
I called them, they said they never heard of me. It's not the money...it's the battle points and Flagg points I lost. I have none now. Last edited by butter_the_pure; 01-15-2009 at 04:20 PM.. |
01-15-2009, 12:35 PM | #34 |
DESTFRO!
Join Date: Feb 2008
Location: Iowa, Davenport
Posts: 631
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Quote:
Quote:
Quote:
CALL! you guys all need to push the issue with Hasbro. Think about how much money they are making off the people who give up. I'm not saying its on purpose but it definetly needs to be brought to their attention. even if you don't need another DOC, you still bought the 6 comic packs and paid the 5 bucks. if nothing else you can sell it on ebay and make some money. Never let them forget who the customer is! THIS IS SPARTA!!!!!
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uh... nah, I'm good. Last edited by t34bag; 01-15-2009 at 12:44 PM.. |
01-15-2009, 12:46 PM | #35 |
DESTFRO!
Join Date: Feb 2008
Location: Iowa, Davenport
Posts: 631
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oh yeah when I called it was busy, just hang up and wait 10 seconds and call back. keep doing this, on the 4th or 5th time you'll get through.
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uh... nah, I'm good. |
01-15-2009, 02:24 PM | #36 |
Cobra Soldier
Join Date: Nov 2008
Location: Oakdale, MN
Posts: 91
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Ya that is just about the lamest freaking customer service phone number out there. It's either dead air or busy 95% of the time. I spent 3 weeks trying to get through to those morons.
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01-15-2009, 04:23 PM | #37 |
Mega Super Stoned Viper
Join Date: May 2008
Location: ******, ****
Posts: 1,580
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I was on hold for 45 minutes the last time I called. I went shopping while I was on hold then eventually they picked up after I had loaded up my groceries.
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01-16-2009, 05:10 AM | #38 |
more than a conquerer
Join Date: Aug 2008
Location: I helped take the BST Forum here to heights never known to mankind! For real, yo!
Posts: 10,502
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I will find my story in another thread and post here in a few. Its good stuff.
stay tuned...
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01-16-2009, 05:15 AM | #39 |
more than a conquerer
Join Date: Aug 2008
Location: I helped take the BST Forum here to heights never known to mankind! For real, yo!
Posts: 10,502
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okay found it so here it goes:
so I was able to call hasbro about the 3 Docs We sent away for on August 22nd. They cashed Our checks on November 10th as far as Our bank info shows. The rep I spoke with said that My name did NOT appear on the list and, that We would have to fax in copies of Our checks...both front and back etc. This way they can verify that the checks were actually sent and, also contact the fulfillment center. I informed the rep that one of the main reasons We had sent in for the 3 Docs was to get them here by Christmas (had hoped) or at the very latest Our Sons 5th Birthday which is January 8th (tomorrow btw). I told her that I wanted to give Him 1 to open and, to hold one for Him MOC until He was older...and could appreciate it a bit more. The 3rd was for Me i told her since I was a coolector/fan. None of this struck a chord with her period! Oh well. Now We have to fax this in and, it will be even longer and more drawn out. Woohoo! A horrible experience over all and, just plain lame imho. Look at it this way...atleast I now have a case #!!! Lol
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01-16-2009, 06:37 AM | #40 |
Banned
Join Date: Oct 2008
Location: BOSTON
Posts: 71
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Who the fuck uses a fax machine..they make it hard on purpose..im gettin sick of this and i dont even have a doc on the way..
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