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11-19-2008, 05:11 PM | #1 |
Cobra Mercenary
Join Date: Aug 2008
Location: Connecticut
Posts: 235
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Just got in my set of wave 12 from Hst and the three of them were bent in half and the other three were not in the greatest shape. How can you fold it in half and ship it??? I know I'm not the only one who's had this problem. Fellas please check your invoices and match them with your credit card statements b/c I was charged full price on two orders. I used the discount code for both orders, good thing I checked the invoices. Since it showed on their computer they were adjusted. This seems to be a constant problem with them. Sure, you can send your figures back and have them replaced, but who knows when and if they ever will because they don't know if they'll be getting anymore...seriously get it together Hst!
I'll think twice before I order from them again. |
11-19-2008, 05:18 PM | #2 |
Overlord of Evil
Join Date: Apr 2000
Location: Philly
Posts: 11,489
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Did you call them and see what they had to say?
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11-19-2008, 05:25 PM | #3 |
Rattler Pilot
Join Date: Nov 2008
Location: Dyersburg, TN
Posts: 654
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Yeah. You should have waited till Walmart get them. They maybe slow but I wouldn't take my chances with online purchases. I almost bought my wave 10 on ebay but decided to visit Walmart one more time before I make my decision and lo and behold. Walmart have Wave 10. Lucky me. I'm still waiting on Wave 11 and 12 but not desperate. I rather pick them out at the store than have some idiots who think kids got ahold of mommy's credit card and want to play with them regardless of the package's conditions.
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11-19-2008, 05:33 PM | #4 |
Crimson Guard
Join Date: Feb 2007
Location: Louisville
Posts: 2,758
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I got the other halves of the W12 sets from HTS 2 days ago, and all the figs in one box were individually bubble-wrapped. They were all at least C8.5. Hopefully these new packing standards take full effect in the future.
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11-19-2008, 05:33 PM | #5 |
Banned
Join Date: Feb 2008
Location: Phoenix
Posts: 2,663
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I hear about this happening often with shipments from HTS and BBTS. Luckily it's never happened to me though.
I've seen that they will gladly refund your money if you return the merchandise. |
Roadblock Recall |
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11-19-2008, 05:37 PM | #6 |
Banned
Join Date: Sep 2008
Location: whatever!
Posts: 493
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I order from them all the time & I've NEVER had a problem. They usually use too much bubble wrap in a ridiculously large box. All my orders show up mint C9-C10.
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11-19-2008, 05:43 PM | #7 |
Cobra Legions Trooper
Join Date: Apr 2008
Location: At the Dharma Initiative station: The Cobra
Posts: 683
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Which ones were bent?
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11-19-2008, 07:25 PM | #8 |
Iron Grenadier
Join Date: Jan 2008
Location: Cleveland
Posts: 700
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I got mine today and a few of them were a bit warped, ah well. First time out of 6 orders I've had any issues.
They used a pretty small box this time, probably part of the problem. |
11-19-2008, 07:33 PM | #9 |
Banned
Join Date: Dec 2007
Location: Knox TN
Posts: 7,156
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Quote:
Yeah. You should have waited till Walmart get them. They maybe slow but I wouldn't take my chances with online purchases. I almost bought my wave 10 on ebay but decided to visit Walmart one more time before I make my decision and lo and behold. Walmart have Wave 10. Lucky me. I'm still waiting on Wave 11 and 12 but not desperate. I rather pick them out at the store than have some idiots who think kids got ahold of mommy's credit card and want to play with them regardless of the package's conditions.
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spacemonkeymafia |
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11-19-2008, 07:46 PM | #10 |
Banned
Join Date: Sep 2008
Location: Two steps ahead of you.
Posts: 4,120
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