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10-07-2008, 07:26 PM | #71 |
Plastic lover
Join Date: Sep 2007
Location: Over The Rainbow!
Posts: 8,395
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Oh no.......
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10-07-2008, 07:33 PM | #72 |
Banned
Join Date: Sep 2007
Location: Monrovia, CA
Posts: 12,065
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they have to charge you want your order says. just call back or email them your order confirmation and they have to take care of it. if not, dispute the charge with your credit company.
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gunslingercbr |
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10-07-2008, 07:37 PM | #73 |
Crimson Guard
Join Date: Jul 2007
Location: Colorado Springs, CO
Posts: 4,226
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I used it on the Arise Serpentor & Pyramid of Darkness packs and the 20% off worked but free shipping didnt(order total was $39.94). A few minutes later I placed a second order for the first 2 DVD packs and the 20% worked and free shipping worked(order total was $31.98). Those charges are shown on my bank statement and order invoices.
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Trade/Sale Stuff https://imgur.com/a/6yN8loI 1/6 Parts https://imgur.com/a/YoNeZ My Feedback: http://www.hisstank.com/forum/showthread.php?t=4504 Last edited by slim19722; 10-07-2008 at 07:42 PM.. |
10-07-2008, 07:41 PM | #74 |
Crimson Guard Officer
Join Date: Aug 2008
Location: Chesterfield, MI
Posts: 232
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I hope this doesn't affect me, I ordered the DVD packs before I had the code and had to pay full price and shipping. Then 2 days later I order vehicles with the code so I hope it works with the vehicles.
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10-07-2008, 07:47 PM | #75 |
Moderator
Join Date: May 2008
Location: O-rings > Classified
Posts: 10,883
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Check your order confirmation email. It specifically shows what the total charges are (shipping, tax, item, etc) and this is what should be charged to your credit card.
If it shows a shipping charge on your order email than you paid for shipping. If it shows no shipping charge but just the item charge + tax and the free shipping and 20% discount this is what you should have been charged. If there is a difference between your order confirmation email and the actual charge than you have a right to dispute it to your credit card company without returning the merchandise.
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10-07-2008, 08:07 PM | #76 |
Cobra Soldier
Join Date: Sep 2007
Posts: 19
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I just called them back because I wasn't buying the whole "returning them is the only option" bit. My pending order shows $0.00 shipping, but when it was actually charged, they added the shipping on. The guy said there was no one else for me to talk to, but he filled out some report for them to follow up on he said that they will call me tomorrow. If it was only one order, I would prolly just suck it up, but I have multiple orders since shipping was free. We'll see what happens.
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10-07-2008, 08:09 PM | #77 |
Iron Grenadier
Join Date: Jan 2008
Location: Cleveland
Posts: 700
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I'm still waiting to hear back after they "escalated" my inquiry about an order where shipping was bumped up to Priority for whatever reason which negated the 20%. Not like I'll cancel the order if they don't fix it since at worst it's retail cost. But coupons should certainly work as they're advertised or not work at all.
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10-07-2008, 08:10 PM | #78 |
Banned
Join Date: Dec 2007
Location: Knox TN
Posts: 7,156
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I called just now because I got worried myself and guy on the phone
told me I got charged what I was Charged on my receipt......He also said the FALL20 code doesnt work on everything.......... |
spacemonkeymafia |
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10-08-2008, 08:55 AM | #79 |
Master of Annihilation
Join Date: Aug 2008
Location: Michigan
Posts: 947
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I noticed if you ordered more than 5 items, shipping was added to the order, so I would assume if they have 5 orders heading to the same address they are going to add some kind of shipping charge.
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10-08-2008, 09:22 AM | #80 |
Crimson Guard
Join Date: Aug 2008
Location: Denver CO
Posts: 2,160
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The code does not seem to be working on the GI Joe cases either.
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