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07-10-2008, 10:07 AM | #1 |
Cobra Viper
Join Date: Jan 2003
Location: Portland, OR
Posts: 340
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Check your emails, and read them carefully, I pre-ordered basically wave 7, 8 and 9 off of HTS over the last few months and occasionally I have received emails saying certain figures were back ordered. Last night I got one about my wave 8 Snake eyes stating it was back ordered AND if I still wanted the figure to contact HasbroToyShop and let them know that I accept the delay and still want the figure or they will not ship it when it arrives. I called them this morning and was told that their shipment arrived late. Basically read those emails carefully so you don't miss out on your pre-orders. I forgot to ask why they changed their process, last emails just said the figure was back ordered but we assume you will wait.
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07-10-2008, 10:29 AM | #2 |
Iron Grenadier
Join Date: Jan 2008
Location: McKinney TX
Posts: 701
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I requested all my pre-orders be cancelled almost a week ago and still have no confirmation they were cancelled. They all still say backordered. Maybe I should call in just in case they have forgot to cancel them. Ordering from HTS can be a pain at times.
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07-10-2008, 12:01 PM | #3 |
Hisstank.Com General
Join Date: Feb 2003
Location: Greensboro, NC
Posts: 13,759
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I haven't gotten any emails about my orders but when I called a couple of days ago they said my orders would be shipped 8/7 (The website still says 7/1 and saud 6/27 before that)
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07-10-2008, 10:58 PM | #4 |
Battle Android Trooper
Join Date: Jul 2006
Location: NorCal
Posts: 249
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Quote:
Check your emails, and read them carefully, I pre-ordered basically wave 7, 8 and 9 off of HTS over the last few months and occasionally I have received emails saying certain figures were back ordered. Last night I got one about my wave 8 Snake eyes stating it was back ordered AND if I still wanted the figure to contact HasbroToyShop and let them know that I accept the delay and still want the figure or they will not ship it when it arrives. I called them this morning and was told that their shipment arrived late. Basically read those emails carefully so you don't miss out on your pre-orders. I forgot to ask why they changed their process, last emails just said the figure was back ordered but we assume you will wait.
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07-11-2008, 01:11 AM | #5 |
Cobra Viper
Join Date: Jan 2003
Location: Portland, OR
Posts: 340
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Quote:
Gool looking out man, thanks for the heads-up. HTS has pulled shysty shit like this in the past, usually when it comes to SDCC exclusives. I was alarmed to find that after their latest site overhaul I am no longer receiving e-mails from them. My pre-order for a bunch of TF animated stuff just showed up at my house one day.
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07-11-2008, 01:13 AM | #6 |
Hisstank.Com General
Join Date: Sep 2007
Location: Ordovician seas of Ohio
Posts: 5,405
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Quote:
I actually asked about the lack of emails and estimated ship dates being messed up, they person I talked to said when they did the site update they didn't load that portion correctly and now the dates simply increase until the actual estimated ship date arrives. Also said that during the site down time no orders were shipped so they have a back log on top of getting shipments of product late. All in all it sounds like the site update was bad news for company and customers.
__________________
My Customs Thread |
07-11-2008, 01:50 AM | #7 |
Crimson Guard
Join Date: Jan 2008
Location: Joint Base Lewis-McChord WA
Posts: 1,239
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Okay, I was wondering why I haven't received a shipment notificatoin for my vehicle pre-orders. Yep, my order is marked with "Backordered" and still with the estimated ship date of July 8
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07-11-2008, 02:04 AM | #8 |
Cobra Soldier
Join Date: Jul 2008
Location: Clarksville, TN
Posts: 87
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Where do you guys find this stuff, like the vehicles? I check HTS pretty regularly and all I see new are the DVD packs.
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07-11-2008, 03:25 AM | #9 |
Battle Android Trooper
Join Date: Jul 2006
Location: NorCal
Posts: 249
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Quote:
I actually asked about the lack of emails and estimated ship dates being messed up, they person I talked to said when they did the site update they didn't load that portion correctly and now the dates simply increase until the actual estimated ship date arrives. Also said that during the site down time no orders were shipped so they have a back log on top of getting shipments of product late. All in all it sounds like the site update was bad news for company and customers.
Quote:
As havokss22 said, since their last site overhaul a lot of their stuff is seriously screwed up. I log in to check my pre-orders every couple days and it always shows the next day as the estimated ship date. The vehicles were a pre-order from back in April. Once they sold out they removed them from the site, but they should be back once more stock comes in. Hope that helps. |
07-11-2008, 03:56 AM | #10 |
Banned
Join Date: Feb 2008
Location: PaDdEd CeLL
Posts: 2,335
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they are rip offs.
I wouldn't buy shit ever again from HTS. They are THIEVES and LIARS. |
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