Warning tru shipping with bubble mailers(comic packs)

[Porkchop Sandwiches]

Received two of mine today from TRU in a bubble mailer. One pack is OK by my standard (top of card is a little bent) but the other is not. The place that the pack holds on to the peg is nearly ripped off. Most importantly, one side has a slit where the card meets the bubble as if someone attempted to take the battle points, file cards, and doc mail away sheet. It is all there thankfully.

[Blackdragon]

http://www.cobraisland.com/forums/showthread.php?t=3062

[Driftbot]

shipped my 1 of each wave 1 via USPS priority.
arrived safe 'n sound in a box with air cushions.

sorry to hear about the bad luck with the buble envelopes. thats kinda doo-doo.

[Xerofall]

Mine arrived completely hashed in a bubble envelope that had holes in it and was barely intact! Totally destroyed. It's funny, but when I called TRU's customer service to arrange a return they told me "MAKE SURE WHEN YOU SEND IT BACK YOU PACKAGE IT WELL TO AVOID DAMAGE."

Bwahahahahahahahaha!!!!!! It's even on the packing slip return instructions...

Oh well... I returned the damaged ones to my local TRU store and exchanged for the same they had in stock. The cashier lady could not have cared less.

[G.I.Eddie]

I used to work in a warehouse, albeit one where the condition of the package wasn't important, but anyway, what we did was package a product in a container that it would fit in, and we would try are damndist to get it to fit inside a envelope because we were lazy...you see, in an envelope, you just stick the product in, pull off the strip of paper and fold the flap, piece of cake...making a box is a little more involved...fold it, tape/staple it, repeat...bigger pain the a$$...we were just lazy, and my guess is, that the same applies to the TRU warehouse

[gw2tulsa]

Does anyone know why TRU is doing the whole UPS to USPS shipping swap? I ordered UPS GROUND -NOT- USPS anything...

My order still hasn't shown up, yet according to tracking it was sent over a week ago.

This is pathetic.

-Gary

[C.I.A.D.]

I ordered 6 (3 for me, three for Storm.Shadow).

All 6 were mailed in a box...but NO PACKING MATERIAL.

All corners were dinged up pretty good.

[Magick]

I ordered all of the Wave 1 comic and received them in a big box with 3 air pillows. Think I shipped mine USPS though.. can't remember and the box is long gone.

It sucks that they are sending some out in Envelopes.. Especially for those of you that ware looking MOC.

[karamazov80]

I didn't order those Joes, but I did order some stuff from TRU last year when they had a big sale, and the stuff in that order was banged up pretty good. I ordered a lot of stuff for Christmas presents, and it all came shipped in a huge box, but I don't think there was any packaging material inside. I particularly remember that the 5 Marvel Legends Face Off sets I ordered were all dented and crushed to hell.

A lot of people have complained about Hasbrotoyshop's shipping, but in my experience, they are significantly better than TRU in this department.

[Basketball Jones]

Aren't all the comic packs going to be opened for the Doc promotion anyway?

It's disappointing to receive damaged merchandise, but who plans to leave these MISB?