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09-05-2017, 05:43 PM | #591 |
Hisstank.Com General
Join Date: Jul 2007
Location: Vancouver, BC
Posts: 17,152
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I wish Action Man's head didn't look so cartoonish though. Wish they did all the figure sculpts in the same style.
I love the Leoric head sculpt, but not willing to buy him just for the head though.
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Nighthawk's Feedback | HasLab figures FS Wants: female Hiss driver from HISS Haslab My Ebay auctions: kalwin_woo | eBay |
09-06-2017, 09:49 AM | #592 |
Bucketbot
Join Date: Jan 2016
Location: ATX
Posts: 1,402
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My Matt Trakker's wrist broke. Apparently the peg was painted into the arm, and with little twisting, thinking I was articulating the wrist the hand snapped off.
I emailed Hasbro a photo of the issue and all relevant info on 8/27, then every few days until they told me yesterday in my first non-automated response they couldn't help except by phone or via chat. I spoke with a rep today by phone. She told me my options were to either accept a similar replacement item from the same line or I would need to return the entire product. If they didn't have any left in stock, I would be issued a refund. She mentioned stock was limited on this. I asked her about this same item being available at Hascon. She told me the item they will have at Hascon is different from this SDCC IDW Revolution Set. I opted for the similar replacement item from the same line. I didn't ask if it would be an IDW Revolution item of another MASK item. As I don't think they have either, no telling what I will get instead. Maybe I can find a replacement hand for my Matt Trakker. |
09-06-2017, 09:52 AM | #593 |
Bucketbot
Join Date: Jan 2016
Location: ATX
Posts: 1,402
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I don't truly believe the items or the box will be different. I expect they have a different item number, so they wouldn't get into the extra stock for Hascon too early.
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09-06-2017, 10:16 AM | #594 |
Hisstank.Com General
Join Date: Jul 2007
Location: Vancouver, BC
Posts: 17,152
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That sucks. I hate how you have to return the whole set when only one thing broke. You should have pushed harder cause it's exclusive. When my danger at the docks eel backpack peg broke, they told me the same thing. I told them no to the replacement because item was exclusive and only one thing broke. Eventually they agreed to let me keep it and sent me a replacement 3.75" figure which ended up being a red ninja.
Sometimes the replacement is only related in name. I had a Star Wars 6" BS figure replaced by a Star Wars Hero Masher. They had nothing to do with what I purchased other than the name Star Wars.
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Nighthawk's Feedback | HasLab figures FS Wants: female Hiss driver from HISS Haslab My Ebay auctions: kalwin_woo | eBay Last edited by nighthawk; 09-06-2017 at 12:53 PM.. |
09-06-2017, 12:58 PM | #595 |
Crimson Guard
Join Date: Dec 2007
Location: Pennsylvania
Posts: 1,288
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@hushed it will be fun to see what you get? Please let us know.
There really is no current line for mask, so I wonder if they will send a transformer or a 3.75 figure from star wars or marvel |
09-06-2017, 01:11 PM | #596 |
A Makeupless Clown
Join Date: Sep 2015
Location: Ohio
Posts: 5,270
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I'm calling it now. It will be a 5-PoA Iron Man.
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09-06-2017, 01:26 PM | #597 |
Crimson Guard
Join Date: Aug 2011
Location: San Diego, Ca
Posts: 1,971
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I think you'll get a Retalliation Roadblock from the first wave. They can't give those away...lol
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09-06-2017, 01:31 PM | #598 |
Hisstank.Com General
Join Date: Jul 2007
Location: Vancouver, BC
Posts: 17,152
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Unless they have a direct replacement, they will just go through the warehouse and pick whatever is close enough to the same value and has some connection to your actual toy. I would expect you would just get a Transformers of some type.
When I complained about my ML Iron Man hand breaking off when swapping out the included hands, they had that Iron Man on hand and actually sent me the actual replacement. It's when they don't have it that you might get something not so desirable.
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Nighthawk's Feedback | HasLab figures FS Wants: female Hiss driver from HISS Haslab My Ebay auctions: kalwin_woo | eBay |
09-06-2017, 05:09 PM | #599 |
Soldier of Misfortune
Join Date: Apr 2016
Location: Out of direct sunlight
Posts: 4,016
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If it's any consolation, since Trakker uses common Joe parts, it should be possible to harvest a replacement hand from another figure if necessary. MTF hands don't fit without modification, but they're an option too.
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"Wazard" with an "A" Currently trying to sell off a ton of my Joe collection, across all eras, and some other odds and ends. Please take a look! B/S/T B/S/T Feedback My 3D-printed battlefield props and dio accessories thread (mostly on hiatus) Photo albums on Flickr: Battlefield/Diorama/Scenery Accessories Weapons Restoration & mod parts "WHY is HissTank?" |
09-06-2017, 06:34 PM | #600 |
LNC Commander
Join Date: Oct 2009
Location: Sbartek's Guest Room
Posts: 24,568
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I had a Cyclops MU fig with the wrong hand and they sent me an Emma Frost.
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