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GIJOE CLUB Credit Card Issue

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Old 02-09-2012, 10:26 AM   #41 (permalink)
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I hate hackers (that steal money from others)! :( Cost me $100 to fix my computer! Get a real job and quit taking peoples hard earned money!
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Old 02-09-2012, 10:52 AM   #42 (permalink)
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Originally Posted by Troynos View Post
No.

The bugs with the FSS set-up would have nothing to do with getting hit with a credit card hack.
Last week on Facebook the club said that problems with their regular store took their IT guy's time away from setting up the FSS, so I think that's what he is referring to.

I'm sure this is the problem that they were having.
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Old 02-09-2012, 10:56 AM   #43 (permalink)
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Quote:
Originally Posted by Xenos View Post
Last week on Facebook the club said that problems with their regular store took their IT guy's time away from setting up the FSS, so I think that's what he is referring to.

I'm sure this is the problem that they were having.
If that's what he meant, then yeah.
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Old 02-09-2012, 06:02 PM   #44 (permalink)
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Just got a call about a fradulent charge on my Target visa for $1.00 from (I think she said) "Scan New York"

Scary part? Last time I bought anything from the club with that card was when I bought the SDCC Slaughters (When I use the card online, I typically use it through Paypal. So I don't think it got hacked from anywhere else)
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Old 02-09-2012, 06:10 PM   #45 (permalink)
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Originally Posted by Shogi View Post
Just got a call about a fradulent charge on my Target visa for $1.00 from (I think she said) "Scan New York"

Scary part? Last time I bought anything from the club with that card was when I bought the SDCC Slaughters (When I use the card online, I typically use it through Paypal. So I don't think it got hacked from anywhere else)
Do you ever buy gas at the pump with that card? That's the most common place to get your number stolen.
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Old 02-09-2012, 06:13 PM   #46 (permalink)
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Message from the club:
Thank you for contacting us regarding this. We do take these issues very seriously and we check into this for you on our end. If you could answer a few questions for us below this way it will help us with our research. Thank you and I do apologize for the issue your having.

Thank you for contacting us about your credit card concern.


In order for us to help you, we need more information, could you please supply answers to the following questions?


1. Please send the EXACT name of merchant as it is written on your statement.
2. Amount and date of suspect charge.
3. Bank your card is drawn on and if it is a debit or credit card.
4. Device and browser (and version) you used for your last payment with us before you saw a fraudulent charge (ie, android phone, computer, iphone, browser and version).
6. Were you on a public computer?
7. Were you on a public wi-fi network?
8. If you were at home or work, what internet provider did you use?
9. On your last transaction with us, did you receive any kind of error message (card declined, 404 error, programming type error). If you did receive an error, how many times did you resubmit your information?


It is very difficult to track credit card fraud. With your help, we can see if there are any parallels between those reporting an issue.


In order to better protect yourself please here are some guidelines:


Never log into a secure site from a public computer, public wi-fi, or through android/windows phones. Only use your mobile device on a mobile app for transactions, never a browser. Turn off your bluetooth and wi-fi to prevent people from hacking your credit card information from your phone/computer.


If you have a card that has an rfid chip, make sure your card is shielded when not in use.


Always make sure you are using a secure socket (https://) for any login that requires a password or a monetary transaction.


Never email your credit card information to anyone.
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Old 02-09-2012, 06:14 PM   #47 (permalink)
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The bad part is I gave them my information over the phone and they entered it into their computer for the order.
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Old 02-09-2012, 06:32 PM   #48 (permalink)
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I checked my credit card account and saw a $1 charge last January 15 by Google *PSS Inc, which I had originally thought was related to some games I've been buying for my Sony Tablet. So I disputed the charge with Chase. Hopefully, that will be the end of it.
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Old 02-09-2012, 06:38 PM   #49 (permalink)
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Quote:
Originally Posted by CG76 View Post
I checked my credit card account and saw a $1 charge last January 15 by Google *PSS Inc, which I had originally thought was related to some games I've been buying for my Sony Tablet. So I disputed the charge with Chase. Hopefully, that will be the end of it.
Did you use google wallet for that purchase?
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Old 02-09-2012, 06:41 PM   #50 (permalink)
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I think so. But I checked my receipt and didn't see any additional $1 fee.

Quote:
Originally Posted by CrimsonGuard101 View Post
Did you use google wallet for that purchase?
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