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02-20-2017, 03:59 PM | #31 |
King HISS Tank
Join Date: May 2014
Location: Broca Beach
Posts: 98
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Anybody else finding it impossible to pay?
I get to "Step 4: Your Payment Details", but when I click on "continue" button, the screen just scrolls up a few lines. I've tried Chrome and Firefox, with the same results. I wrote to their CS. I got a response early this morning that there had been a glitch, but now it's resolved. I tried several times today, and eventually it let me go forward. Unfortunately, I had been changing the payment settings in Step 4, hoping that changing things would make it reset or something, so I wasn't sure if I'd selected debit or credit after I got to the next page. I tried to go back, but it errored out. The second time I got through, I must have miss-typed my credit card number, because I immediately got an 'payment authorization failure' page. I had to start over, and it wouldn't let me past Step 4 again. I got home from work, and now the lot isn't in my cart anymore, so I can't even try to pay for it. Instead, it shows up twice on my View Orders page, both with different order numbers. The purchase link I was sent just re-directs to the Prop Store mainpage.
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A mercenary's job is a heartless one. I'm a soldier for hire, like a pawn-shop gun. My ruthless tactics keep you on your toes, 'Cause I fight 'em all, whether friends or foes... Last edited by Acathla; 02-20-2017 at 09:51 PM.. |
02-21-2017, 11:03 PM | #32 |
King HISS Tank
Join Date: May 2014
Location: Broca Beach
Posts: 98
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I got my payment through!
Their CS rep emailed me that they could see my orders. They cancelled one and resent a payment link for the second. The link skipped the "Step 4" page I'd been stuck on, so I was able to pay without a problem. The rep also mentioned that they'd never received two orders for one item before, so at least I screwed things up in a truly unique way!
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A mercenary's job is a heartless one. I'm a soldier for hire, like a pawn-shop gun. My ruthless tactics keep you on your toes, 'Cause I fight 'em all, whether friends or foes... |
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