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03-07-2009, 10:12 AM | #1 |
StarJoes Chuck
Join Date: Jul 2007
Location: Ohio
Posts: 616
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You buy a new Joe Comic 2 pack and you get home and open it only to find there is no file cards? Sure the figures are there, comic, guns, stands but no file cards? Ever happen to you? I recently purchased a Beachhead and Dataframe "Mainframe" and no file cards. I personally like the file cards, I collect them in a binder.
Here is how I was helped: I called Hasbro customer service, found the number with google, and explaned the situation to the service rep, Jason, a really nice guy. He stated since the file cards don't have part numbers he was not able to replace them but he offered to send me a $3.00 coupon good for any Hasbro purchase. I was disappointed about the file cards, but I gave Jason my name and address and less than a week later I recieved a $3.00 coupon from Hasbro and a personal letter from Jason the service Rep, he appologized for the missing file cards and hoped this helped the situation. Now I never expected anything when I called Hasbro, just wanted to vent to someone, it was an unexpected suprise to get the $3.00 coupon. So If you purchase something from Hasbro and it is missing pieces just call customer service and if they can't get you the part you need maybe at least you get a discount on the next purchase. I still need the file cards if anyone has them. Thanks for listening. YO JOE!!!! |
03-07-2009, 10:35 AM | #2 |
yeah......
Join Date: Jul 2007
Location: Florida
Posts: 6,292
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nope all mine came complete
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03-07-2009, 10:37 AM | #3 |
Security Specialist
Join Date: Feb 2008
Location: Iowa
Posts: 4,113
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Same exact thing on the exact same 2 pack happened to me.
Even got the $3.00 coupon, but I also got a DVD pack missing Dusty's straps - before is was known issue and a para-viper missing the long rifle all in the same week... :( |
03-07-2009, 07:15 PM | #4 |
Canadian Viper
Join Date: Jan 2009
Location: Halifax, Nova Scotia,Canada
Posts: 738
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My Armadillio/Air Chariot set didnt come with the filecards or blueprints. I havent had a problem with anything else
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03-07-2009, 07:27 PM | #5 |
Crimson Guard
Join Date: Feb 2007
Location: Marysville, ca
Posts: 4,498
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you guys, thoes are rare varients. you should deffently keep them sealed up. they will go for big bucks :p
__________________
check out my store for great deals www.jasonsjoesandmore.com feedback: http://www.hisstank.com/forum/buy-se...bikerboy1.html B/S/T http://www.hisstank.com/forum/g-i-jo...ml#post1324005 |
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