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04-12-2022, 06:58 PM | #1 |
Cobra Soldier
Join Date: Feb 2021
Location: MG, Brazil
Posts: 7
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Hey guys, hows it going?
So, i bought a couple of classified joes, and to my dismay, the alley viper came missing several accessories. The shotgun, pistol, knife and baton AND the facemask. Opened to see if maybe they wiggled out of place during shipping. No such luck. I live in Brazil and it has all the seals showing it's an official Hasbro Brasil import. (all our national safety ratings and stuff are there). It was factory sealed, i bought a BAT too and it came complete with all accessories. Has this ever happened with any of you ? Did you guys managed to get help from Hasbro? I already sent an email to customer service. But wanted to post it here to see if you can tell me anything about the process. Also: i apologize if i posted this in the wrong board, i'm not sure where i should post it. Last edited by pulyx; 04-12-2022 at 07:10 PM.. Reason: attatchments/apology |
08-27-2023, 02:08 AM | #2 |
Cobra Soldier
Join Date: Aug 2023
Location: Sweden
Posts: 2
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Hasbro's customer service should be able to assist you with missing accessories. It's a common issue, and they usually help resolve it.
Hope you get your Alley Viper fully armed soon.
__________________
Levi Taylor |
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