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11-30-2008, 06:27 PM | #1 |
Scarred Cobra Officer
Join Date: Oct 2007
Location: New Jersey
Posts: 4,611
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I was just checking my credit card account online and I noticed that HTS had charged my account $28.87 on 11/27 and again on 11/28. But I never got an email saying they shipped something. So I called HTS and asked them what they charged my account for. They couldn't say so they said to call my credit card company to do a chargeback. They also said they would investigate.
I buy all the time from HTS, in fact on 11/29 HTS charged my account, but I know they did that for some Joe Wave 11 figures I had ordered. Has this ever happened to anyone else? I'm just afraid someone could be hacking into my account. |
11-30-2008, 06:51 PM | #2 |
Banned
Join Date: Sep 2008
Location: Portland, OR
Posts: 1,891
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whenever i place an order they always authorise my account for the full amount, but since they rarely ship anything that day that eventually clears off and then as they ship they charge individually.
eg. i placed an order for $80.00. that authorised and then eventually clears in 10 days. they charge me $5 to ship a magnet. 2 weeks later charge $40 for part of my order that is shipping. 1 week later charge me $10 for 1 figure that is shipping. 1 month later charge me $25 for the remaining items that are shipping... so i guess the question is whether those are charges or just authorisations... and if you have any outstanding items that might be shipping soon. |
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