|12-02-2008, 12:03 PM||#41|
Snuff the punk
Join Date: Jul 2008
Location: Topside VA/D.C. metro
SmallJoes was great on my order...I got my package in like 3 days and the figs were pretty much perfect in paint and card condition.
|12-02-2008, 12:09 PM||#42|
Join Date: Sep 2008
Okay service but do not expect items to be packed well. Everytime I haved ordered from them my item came folded up in the box. ie if you plan on opening the item they are good, if you plan on keeping it moc forget about it.
|12-02-2008, 03:04 PM||#43|
Join Date: Sep 2007
I can't believe he acutally want's to pick and choose who he sells too.having a buisness means issues are going to arise with customers.To take their money over the years and then deny them service show's how unprofessional they are.If he owned a physical store he would'nt be able to get away without explaining himself.He act's like you maimed one of his familys members..lol
|12-02-2008, 03:12 PM||#44|
Join Date: May 2007
Just did 2 orders from them for stands this month no problems here.
|12-02-2008, 03:20 PM||#45|
Join Date: Sep 2007
It should'nt be an issue of hit and miss with them.it should be consistent.
|12-02-2008, 03:22 PM||#46|
Join Date: Sep 2006
Multiple orders, no problems.
|12-02-2008, 03:38 PM||#47|
Join Date: Aug 2008
i got 2 cobra eels from them in 7 business days, cause they where the only ones that had them in stock after they came out. other retailers had full wave sets only, and bbts still has one wave 11 set with 2 eels on preorder, yet they have all of them seperate.
don't get me wrong, I LOVE BBTS. I get all of my stuff there, unless they are missing singles, or the above happens.
Last edited by jeff117; 12-02-2008 at 03:49 PM..
|12-02-2008, 03:45 PM||#48|
Join Date: May 2008
Location: Central SD
I didn't have any problems with them.
Gunzlingr's BST Thread: http://www.hisstank.com/forum/g-i-jo...ml#post1742979
|03-27-2009, 02:20 AM||#49|
The Fighting 1/18th!
Join Date: Apr 2008
Location: Encino, California
I would just like to update the thread with a very recent BAD experience with Smalljoes.com.
I had ordered a bunch of items ($200+) on Tuesday afternoon (4PM Pacific Time) and when I got home from work @ 9PM PST the order was already "Processing" which according to their site means you can no longer "Cancel" any orders.
I emailed them @ 9PM on Tuesday asking to remove one of the items from the order please (said please!) and to work something out.
No response. I got an automated response the next morning that the item was shipped out. Never got a response to my email, no "oh we already shipped it, sorry!" no nothing.
I responded saying that I would at least like some kind of response or cancel my existing preoders.
Today I got this:
This is a brief notice to let you know about a status change with your SMALLJOES.COM order.
New status: Cancelled"
What a dick. I know a lot of people say they will never "shop there again!" and don't mean it (I used to work retail). But I mean it, this is a real dick move and terrible (TERRIBLE) customer service.
I hear he runs this out of his house, so there is no excuse not to contact a concerned customer.
Buyer beware Corey Stimson/Smalljoes.com
Check out My Great Toy Purge!
Last edited by NSA; 03-27-2009 at 02:32 AM..
|03-27-2009, 02:30 AM||#50|
Join Date: Sep 2008
So far good i ordered 3 times. one was for some funskool figures they arrived priority mail 3 days after i placed the order in good condition. and then later i ordered 3 vintage items sealed mail in figures all arrived 4 days after i placed the order so all i can say is great so far
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