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10-16-2008, 09:04 PM | #161 |
HissCommander
Guest
Posts: n/a
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Quote:
Everyone makes mistakes, and it doesn't sound like the gave AVAC any issues... they're paying to have the items shipped baack and allowing him to upgrade to cases as well. That's what a solid company does - owns up to the inevitable mistakes, and makes it right. BBTS did that, you really couldn't ask anything more...
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10-16-2008, 09:14 PM | #162 |
Hisstank.Com General
Join Date: Sep 2007
Location: Kansas City
Posts: 5,111
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i understand your position hisscommander, but we all do make mistakes. i wrote a thread one time called "worst day ever" and that was all about me being a retard and screwing up bigtime. they were mad at me, but i fixed the sitch and i he is still doing business with me. the fact is, we all make mistakes. forgiveness always feels better than resentment. harder to achieve but well worth it. just my 2 cents.
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10-16-2008, 09:29 PM | #163 |
HissCommander
Guest
Posts: n/a
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Quote:
i understand your position hisscommander, but we all do make mistakes. i wrote a thread one time called "worst day ever" and that was all about me being a retard and screwing up bigtime. they were mad at me, but i fixed the sitch and i he is still doing business with me. the fact is, we all make mistakes. forgiveness always feels better than resentment. harder to achieve but well worth it. just my 2 cents.
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10-16-2008, 11:42 PM | #164 |
Hisstank Ninja
Join Date: Sep 2007
Location: Mint on Card
Posts: 8,956
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Quote:
Besides which, if you want something to come collector grade, pay for collector grade. Otherwise, as a toy store, they'll assume you only care about the toy condition, not package condition. If you care about package condition, pony up the dough and pay for collector grade. Technically, A.V.A.C.'s toys arrived in good shape, just the packages were bent. BBTS technically could have said "Well, you didn't order collector grade, so package condition is irrelevant", and they would have been right. But BBTS went above and beyond and still offered to do whatever was necessary to make A.V.A.C. happy. That makes them a stellar company.
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Last edited by Derek2783; 10-16-2008 at 11:46 PM.. |
10-16-2008, 11:58 PM | #165 |
pegwarmer.
Join Date: Jan 2008
Location: The MI
Posts: 2,287
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O.P's original issue was resolved and reported on. Nothing going on at this point but potential for arguing over a site's service, which, again, the OP says has been fixed. so, I'm closing it.
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