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08-07-2008, 04:37 PM | #1 |
Cobra Viper
Join Date: Jul 2008
Location: CT
Posts: 136
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I received this message in an email from hts.com customer service on tuesday of this week....
------------------------------------------------------------------------ Thank you for contacting us. In response to your request, we have escalated your situation to management in order to resolve it as quickly as possible. We apologize for any inconvenience caused by this delay, and thank you for your patience. We greatly appreciate your business. If you have additional questions, please visit our website, HasbroToyShop.com, or contact our Customer Service Center via e-mail at [email protected] or phone at 1-800-408-0052. ------------------------------------------------------------------------ At this point I think they need to send people with "missing orders" a GOLD PDD for our pain & suffering! Does anyone agree? =)
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Customizing adds to the battle! |
08-07-2008, 04:39 PM | #2 |
Plastic lover
Join Date: Sep 2007
Location: Over The Rainbow!
Posts: 8,395
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Is not looking good.
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Anything but to face ourselves as we are... |
08-07-2008, 10:35 PM | #3 |
Crimson Guard
Join Date: Dec 2007
Location: Longhorn Country
Posts: 953
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Dosen't look good. I got the same response late last week and nothing since.
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08-07-2008, 10:37 PM | #4 |
Cobra Brewmaster
Join Date: Jan 2008
Location: San jose, Ca. United States
Posts: 2,135
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Hasbro: The number one employer of blind circus monkeys.
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Join COBRA here! http://www.hisstank.com/forum/g-i-jo...nt-thread.html http://www.pccts.com/usa_plan_chaos_11_218_49/ |
08-08-2008, 05:03 PM | #5 |
Cobra Viper
Join Date: Jul 2008
Location: Canada
Posts: 114
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they stated that they hoped that some of the people that got the blue ones would return them to HTS... hahahahah.. as if.
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08-08-2008, 05:29 PM | #6 |
Cobra Viper
Join Date: Jul 2008
Location: NY
Posts: 204
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08-11-2008, 06:25 PM | #7 |
Crimson Guard
Join Date: Dec 2007
Location: Longhorn Country
Posts: 953
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After several emails and a 2 phone calls I just got this email about my BLUE and black SDCC CC.
"Thank you for contacting us. We can confirm that this order will ship out as per the original quoted time frame when the order was placed. The order may not appear on the status website however it will ship out." Lets see what happens, but i'm sure it will never arrive. Anyone else get a similar email? |
08-11-2008, 06:29 PM | #8 |
Boner Ninja
Join Date: Sep 2007
Location: The IL
Posts: 3,279
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And it will be delivered to an unknown address that can't tracked or verified. Let's get Columbo on the case.
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08-11-2008, 06:31 PM | #9 |
Crimson Guard
Join Date: Dec 2007
Location: Longhorn Country
Posts: 953
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I also have a strange feeling that those day two black CC will never be shipped.
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08-24-2008, 06:13 PM | #10 |
Cobra Viper
Join Date: Jul 2008
Location: Canada
Posts: 114
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I only got the black one, didn't get my blue one, am I pissed? Hell yes... to have to sit in front of the screen and hit refresh for hours to get my hands on the figure and even when I finally get it, I don't!? Hasbro is probably sitting on a pile of these, waiting to put them up on ebay one by one over the next year. I feel a video Rant coming on....
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